Intel(R) PRO Network Connections Software Version 10.2 Release Notes ==================================================================== October 6, 2005 This release includes software and drivers for Intel(R) PRO/100, Intel(R) PRO/1000, and Intel(R) PRO/10GbE adapters and integrated network connections. Contents ======== - What's New in This Release - Microsoft* Windows 98, Windows NT* 4.0, Windows 95, Windows Me, IBM* OS/2* Support - User Guides - Intel(R) PROSet for Windows Device Manager - Intel Fiber Optic Adapters - Saving and Restoring Adapter Settings - Teaming Notes - Jumbo Frames - Microsoft Windows XP x64 and Windows Server* 2003 x64 Notes - Microsoft Windows Server 2003 Notes - Microsoft Windows XP Notes - Microsoft Windows 2000 Notes - Microsoft Windows 98 Notes - Novell* Netware* Notes - Intel(R) PRO/10GbE Adapter Notes - Intel(R) Quad Port Server Adapter Installation Notes - Known Issues - Customer Support What's New in This Release ========================== - Support for Enhanced ASPM power saving mode on systems with an Intel(R) PRO/1000 PL Network Connection - Support for WINPE - Ability to search the User Guides for keywords Microsoft Windows 98, Windows NT 4.0, Windows 95, Windows Me, IBM OS/2 Support ============================================================================== This CD does not contain software for Microsoft Windows 98. This CD does not contain software or drivers for Microsoft Windows NT 4.0, Windows 95, Windows Me, or IBM OS/2. The most recent software and drivers for these operating systems can be found on the Intel Customer Support web site at http://support.intel.com/support/network/sb/cs-016238.htm. User Guides =========== Several user guides for Intel Network Connections are available for this product. You may access them in the following ways: - On Windows-based systems, start the autorun program on the Intel CD, then click "View User Guides". - Double-click "index.htm" located in the root of the Intel CD. - Go to http://support.intel.com. User Guide Known Issues ----------------------- "A script on this page is causing Microsoft Internet Explorer to run slowly" error ------------------------------------------------------------- Upgrading to Microsoft Internet Explorer version 6 or later will resolve this issue. Intel(R) PROSet for Windows* Device Manager =========================================== Intel PROSet functionality is now integrated with the Windows Device Manager. To configure Intel PRO/100, Intel PRO/1000 and Intel PRO/10GbE adapters on Windows 2000 systems or newer, open the Windows Device Manager. Do not open adapter, team, or VLAN properties from the network control panel as you may be prompted to reboot your system. You must have administrator rights to install or use Intel PROSet for Windows Device Manager. Intel Fiber Optic Adapters ========================== Caution: The fiber optic ports may utilize Class 1 or Class 1M laser devices. Do not stare into the end of a fiber optic connector connected to a "live" system. Do not use optical instruments to view the laser output. Using optical instruments increases eye hazard. Laser radiation is hazardous and may cause eye injury. To inspect a connector, receptacle or adapter end, be sure that the fiber optic device or system is turned off, or the fiber cable is disconnected from the "live" system. The Intel PRO/1000 and PRO/10GbE adapters with fiber optic connections operate only at their native speed and only at full-duplex. Therefore you do not need to make any adjustments. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. The laser module contains no serviceable parts. Saving and Restoring Adapter Settings ===================================== You can save and then restore adapter settings through the script SavResDX.vbs. Intel PROSet is required for SavResDX.vbs to function correctly. Teaming Notes ============= Team setup requirement ---------------------- Before creating a team, make sure each adapter is configured similarly. Check each adapter's settings in Intel PROSet. Settings to check include QoS Packet Tagging, Jumbo Frames, and the various offloads. If team members implement Advanced features differently, the team will align the settings with the least capable adapter. Changing Offload Settings for an Adapter in an ANS Team ------------------------------------------------------- When you disable an offload setting for an adapter in an ANS team, the team reloads and the team capabilities are recalculated. As a result, the offload setting is disabled for the remaining adapters in the ANS team. Intel PROSet does not reflect the fact that the offload setting is disabled for the remaining adapters in the team. If you re-enable the offload setting for the original adapter in the team, the settings will not be applied until the system is rebooted or the team is reloaded. Intel(R) Active Management Technology ------------------------------------- If Intel(R) AMT is enabled on an adapter, you will not be able to add it to a team. When you create or modify a team, the adapter will not be displayed in the list of available adapters. The adapter will not have a Teaming tab on its Device Manager property sheet. Teaming Known Issues -------------------- Express Team may not respond if failover recovery occurs during standby ----------------------------------------------------------------------- If an express team fails over from the primary to the secondary adapter, and the link state on the two adapters reverses while the system is in an S3 sleep state, the team will be unable to respond to network traffic. This is because the S3 state prevents the reconfiguration of MAC addresses on link state change. Secondary member ports of an express team are visible in Device Manager ----------------------------------------------------------------------- If your multiport adapter is installed in a hot-swap capable slot, the secondary member ports of an express team will be visible in Device Manager. Changes made to the advanced properties of the secondary ports are ignored. Network Connections window shows the team as disabled or network cable unplugged ---------------------------------------------------------------- After adding a VLAN to the team, this is normal. The connection protocols are now bound to the VLAN on the team. You can configure the connection protocols in the Properties for the VLAN. Team name doesn't change in Device Manager ------------------------------------------ If you modify a team name from the team property sheet, it may take several minutes for the name to change in Device Manager. Closing and opening Device Manager will load the new name. Removing a teamed adapter from a hot-plug system ------------------------------------------------ When you physically remove an adapter that is part of a team or a VLAN, you must reboot or reload the team/VLAN before using that adapter in the same network. This will prevent Ethernet address conflicts. Changing speed and duplex of adapters in a team ----------------------------------------------- When you add an adapter to a Link Aggregation team using Intel PROSet, make sure that the adapter is running at the same speed and duplex of the other adapters in the team. Compatibility notes for Multi Vendor Teaming -------------------------------------------- Attempting to hot-add a non-Intel adapter to a team may cause system instability. If you do hot-add a non-Intel adapter to a team, make sure you restart the computer or reload the team. IEEE 802.3ad teaming with Foundry switches ------------------------------------------ Foundry switches require an even number of ports in an aggregated link. If you remove an adapter from an 802.3ad team connected to a Foundry switch, make sure you maintain an even number of adapters in the team. QoS Load Balancing on ANS Teams without prioritizing packets is not Recommended ------------------------------------------------------------------- Enabling QoS load balancing on ANS teams without prioritizing packets will result in reduced performance. Express Teaming Option is Unavailable for a Multi-port Adapter -------------------------------------------------------------- If you install a multi-port adapter in a slot that previously contained an Intel adapter, Express Teaming may be disabled. To resolve this, move the new adapter to a different PCI slot. Or, reinstall the old adapter, uninstall the adapter from Windows Device Manager, and install the new adapter. Jumbo Frames ============ Some Intel gigabit adapters that support Jumbo Frames have a frame size limit of 9238 bytes, with a corresponding MTU size limit of 9216 bytes. The adapters with this limitation are based on the Intel 82571EB and 82572EI controllers, which also have these product names: Intel PRO/1000 PT Server Adapter Intel PRO/1000 PT Desktop Adapter Intel PRO/1000 PF Server Adapter Intel PRO/1000 PT Dual Port Server Adapter Intel PRO/1000 PF Dual Port Server Adapter The Intel PRO/1000 PM Network Connection and Intel PRO/1000 PL Network Connection do not support jumbo frames. Microsoft Windows XP x64 and Windows Server 2003 x64 Notes ========================================================== Microsoft Windows XP x64 and Windows Server 2003 x64 Known Issues ----------------------------------------------------------------- Error Disabling Connection -------------------------- Disabling an adapter from Network Control Panel causes an error. Using Device Manager to disable an adapter resolves this issue. Traffic interruptions when creating a VLAN or team -------------------------------------------------- Creating a VLAN or a team temporarily interrupts traffic on all VLANs and teams on a Windows XP x64 or Windows Server 2003 x64 system. Newly teamed adapter is disabled -------------------------------- If you add an adapter to a team with a VLAN, and the adapter has lower offloading capabilities than the team, then the adapter will appear disabled. Rebooting resolves this issue. WinMgmt warning messages in Event Viewer ---------------------------------------- Several warning messages are displayed in the Event Viewer after installing Intel PROSet. This occurs because Intel PROSet installs WMI classes. Intel PROSet has installed correctly. Enabling ASF Agent causes loss of connectivity ---------------------------------------------- Enabling ASF on an Intel(R) PRO/1000 MT Network Connection based on the 82541PI controller causes loss of connectivity. Disabling ASF resolves this issue. Microsoft Windows Server 2003 Notes =================================== Microsoft Windows Server 2003 Known Issues ------------------------------------------ Error Disabling Connection -------------------------- Disabling an adapter from Network Control Panel causes an error. Using Device Manager to disable an adapter resolves this issue. Traffic interruptions when creating a VLAN or team -------------------------------------------------- Creating a VLAN or a team temporarily interrupts traffic on all VLANs and teams on a Windows Server 2003 system with Service Pack 1 installed. Microsoft Windows XP Notes ========================== Microsoft Windows XP Known Issues --------------------------------- Error Disabling Connection -------------------------- Disabling an adapter from Network Control Panel causes an error. Using Device Manager to disable an adapter resolves this issue. TCP Segmentation Offload is not supported ----------------------------------------- TCP Segmentation Offload (Large Send Offload) has performance issues with Windows XP due to Microsoft issues. The feature is disabled by default upon install and upgrade regardless of previous settings. This is only for Windows XP and is for all versions and service packs of Windows XP. For more information reference MS Knowledge base article 842264. Microsoft Windows 2000 Notes ============================= Service Pack 4 Required for Microsoft Windows 2000 -------------------------------------------------- Windows 2000 Service Pack 4 is required for Intel network drivers and software to function correctly. Microsoft Windows 2000 Known Issues ----------------------------------- Error Disabling Connection -------------------------- Disabling an adapter from Network Control Panel causes an error. Using Device Manager to disable an adapter resolves this issue. Incorrect command line parameters when running DXSetup.exe ---------------------------------------------------------- The version of Windows Installer in the base install of Windows 2000 is out of date. Please update to version 3.0 or 3.1. They can be found on the Microsoft website http://www.microsoft.com/downloads/ Microsoft Windows 98 Notes ========================== Updating drivers and utilities on systems using IPSec ----------------------------------------------------- If you have a Windows 98 system and you are using IPSec, upgrading drivers and utilities might cause changes to your security setting or potential mismatches with the adapter drivers or applications. If you want to continue using IPSec, Intel recommends that you NOT update to this software version. If you do not wish to continue using IPSec, uninstall the existing Intel IPSec software before installing this version. Microsoft Windows 98 Known Issues --------------------------------- Windows 98 SE Driver Installation Issues ---------------------------------------- When installing drivers on Windows 98 SE, the Hardware Installation Wizard is displayed. If you use the wizard, you must specify a location for the drivers. After checking the Specify a Location checkbox, browse to the Intel CD and then to the \PRO1000\WIN98SE directory. Similarly, for Intel PRO/100 adapters, go to the \PRO100\WIN98SE directory. Enabling/Disabling an adapter in Windows 98 SE requires restart --------------------------------------------------------------- Due to a technical limitation in Microsoft Windows 98 SE, if you enable or disable an adapter, you must restart the computer to ensure stable operation. Windows 98SE - Wake On Directed Packets --------------------------------------- When trying to enable Wake On Directed Packets on Windows 98SE systems, the system does not instruct the driver to wake on directed packets. Due to this operating system limitation, this feature will not work properly. Novell* NetWare* Notes ====================== Novell NetWare support for PCI Express devices ------------------------------------------------ PCI Express devices are supported in NetWare version 6.5 Intel PRO/10GbE Adapter Notes ============================= Intel PRO/10GbE Adapter Known Issues ------------------------------------ Intel PRO/10GbE Incorrectly reported link speed in Windows 2000 --------------------------------------------------------------- In Windows 2000, the link speed of the adapter may be incorrectly reported as 1.4Gbps. Windows Server 2003 will indicate the correct link speed. Intel PRO/10GbE Small Packet Transmit Failure in Windows 2000 ------------------------------------------------------------- In Windows 2000, the adapter may fail to transmit small packets in some situations. Typically, this only occurs when attempting many small packets simultaneously. This issue has been fixed in Windows 2000 Service Pack 4. Windows 2003 Server is not affected. Run "netstat -e" from a command line to determine if this problem is occurring. If the "Send Errors" counter is steadily increasing, it is likely an indication of this issue. Intel Quad Port Server Adapter Notes ==================================== The Intel(R) PRO/1000 MT Quad Port Server Adapter operates in 3.3 volt PCI-X slots only. For best performance, this adapter should be installed in a 64-bit PCI-X slot. Refer to the detailed installation instructions in the User's Guide for additional requirements. Hot Plug operations are not supported by Intel quad port server adapters. Wake on LAN is not supported on the Intel PRO/1000 MT Quad Port Server Adapter. Trying to enable this feature with IBAUTIL.EXE will not have any effect. Intel quad port server adapters support Intel Boot Agent functionality on ports A and B, however it is disabled by default. To enable and use the Intel Boot Agent, refer to the User's Guide and other information in the \APPS\BOOTAGNT\ directory. Intel Quad Port Server Adapter Known Issues ------------------------------------------- Multiple Intel quad port adapters in one system ----------------------------------------------- Installing more than two Intel quad port server adapters in the same system is not recommended. Many systems are unable to support the power requirements for more than two of these adapters. Use only in a PCI-X Slot ------------------------ Reduced performance has been observed when the Intel PRO/1000 MT Quad Port Server Adapter is installed in a slot other than a PCI-X slot. Shared Interrupt Limitation --------------------------- In some systems, the BIOS and OS assign the same interrupt number to two or more different ports on the Intel PRO/1000 MT Quad Port Server Adapter. If this occurs, these ports do not function properly. To address this issue, reassign the system resources so that each port of the adapter has its own unique interrupt number or disable one of the ports sharing the same interrupt number. Downshifting ------------ When connecting to any Gigabit switch via a faulty CAT 5 cable where one pair is broken, the adapter does not downshift from 1 Gig to 100Mbps. For the adapter to downshift, it must identify two broken pairs in the cable. Installing the Base Driver on systems running Windows XP or Windows Server 2003 -------------------------------------------------------- After inserting the adapter in the system, you must install the base driver. This is true even if you previously installed base drivers for other Intel Ethernet adapters. Intel PRO/1000 MT Quad Port Server Adapter Not recommended for use on some systems ---------------------------------------------------------- The Intel PRO/1000 MT Quad Port Server Adapter does not function correctly in the following systems: Dell* PowerEdge* 2500 Dell PowerEdge 6400 Dell PowerEdge 6450 Dell PowerEdge 6650SC Intel Saber, Saber-R, and Saber-Rx Systems SuperMicro* 370DE6 SuperMicro P4DP6 IBM* eServer* xSeries* 365 Using the Intel PRO/1000 MT Quad Port Server Adapter in these configurations is not recommended. Heavy traffic may cause system reboot in some systems ----------------------------------------------------- Using an Intel PRO/1000 MT Quad Port Server Adapter may cause a reboot in systems with the Intel Profusion chipset including: Intel OCPRF100 and SRPM8 server systems; Compaq* ProLiant* 8000, 8500, ML750, DL760; Dell PowerEdge 8450, 6300, 6350; IBM* x370. Using the Intel PRO/1000 MT Quad Port Server Adapter in these configurations is not recommended. Known Issues ============ Lost SOL and IDER sessions -------------------------- SOL and IDER sessions may be lost if spanning tree is enabled. Turn off spanning tree protocol on switch ports connected to devices configured for SOL and IDER access. Procedure for installing and upgrading drivers and utilities ------------------------------------------------------------ Intel does not recommend installing or upgrading drivers and Intel(R) PROSet software over a network connection. Instead, install or upgrade drivers and utilities from each system. To install or upgrade drivers and utilities, follow the instructions in the User Guide. Installing Intel PROSet and Intel PROSet for Windows Device Manager on the same system ---------------------------------------------------------------------- Intel Prevents installing both Intel PROSet and Intel PROSet for Windows Device Manager on the same system. When you install Intel PROSet for Windows Device Manager, prior versions of PROSet are uninstalled automatically. "Malicious script detected" warning from Norton AntiVirus during PROSet Uninstall ---------------------------------------------------------------- The Intel PROSet uninstall process uses a Visual Basic script as part of the process. Norton AntiVirus and other virus scanning software may mistakenly flag this as a malicious or dangerous script. Letting the script run allows the uninstall process to complete normally. "The Location You Specified Does Not Exist or Cannot Be Reached" Error during driver installation ---------------------------------------------------------------------- This is a known issue with Windows Server 2003. Please see Microsoft Knowledge Base article 819586 for workarounds and a possible patch. "Out Of Disk Space" Message during Installation ----------------------------------------------- The boot partition requires a minimum of 15 MB free space in order to install Intel PROSet, regardless of which drive you specify for installation. If there is insufficient space on the partition you will see this error message, and the product will not install. Windows Code 10 Error Message on Driver Install or Upgrade ---------------------------------------------------------- If you encounter a Windows Code 10 error message when installing or upgrading drivers, reboot to resolve the issue. Throughput reduction after Hot-Replace -------------------------------------- If an Intel gigabit adapter is under extreme stress and is hot-swapped, throughput may significantly drop. This may be due to the PCI property configuration by the Hot-Plug software. If this occurs, throughput can be restored by restarting the system. System Wakes-Up from a Removed VLAN ----------------------------------- If a system goes into standby mode, and a directed packet is sent to the IP address of the removed VLAN, the system will wake-up. This occurs because a directed packet bypasses VLAN filtering. No settings available on the Intel(R) Boot Agent tab in Windows Device Manager after flashing an EFI image ---------------------------------------------------------------------- The settings have been hidden because the EFI environment does not make use of them. ASF link loss after shutdown ---------------------------- On some systems with an Intel(R) PRO/1000 CT Network Connection, shutting the system down results in loss of link and loss of ASF functionality. Set Link Speed and Duplex to Auto Detect or 10Mbps (half or full duplex) to resolve the issue. Intel PRO Adapters ignore consecutive Wake Up signals while transitioning into standby mode ----------------------------------------------------------- While sending a system into standby, occasionally a wake up packet arrives before the system completes the transition into standby mode. When this happens, the system ignores consecutive wake up signals and remains in standby mode until manually powered up using the mouse, keyboard, or power button. Netware 5.1 (and later) with PRO/1000 adapters ---------------------------------------------- When manually installing drivers in a Netware 5.1 (and later) environment, there may not be enough resources for all adapters during installation, so the parameter of all PRO/1000 adapters' RX buffer should be equal to or lower than 32 (in multiples of 8). Link Difficulties With 82541 or 82547 Based Connections ------------------------------------------------------- The PROSet Advanced tab now contains a setting allowing the master/slave mode to be forced. This improves time-to-link with some unmanaged switches. For older adapters and controllers, you may encounter difficulty with 82541 or 82547 based connections. Using Intel PRO/1000 XT or T Adapters and e1000ODI.COM Driver ------------------------------------------------------------- In some cases, an Intel PRO/1000 T or PRO/1000 XT adapter or network connection using the e1000ODI.COM driver will not receive traffic. You can fix this problem by disabling Wake On LAN (WOL) in the adapter hardware before connecting to the network. Use IBAUtil to disable WOL. For more information, see the IBAUTIL.TXT file for more information (\APPS\BOOTAGNT directory). Intel PRO/1000 Adapters (copper only) do not detect active link during load time --------------------------------------------------------------- Some Intel PRO/1000 adapters, especially copper adapters, cannot detect an active link during load time. To resolve this issue, try the following workarounds. - Re-attach to the server without reloading the driver. - For DOS-based installations, add a delay of 4 to 5 seconds in the batch file after the load driver command. - Load the configuration by manually entering commands. - Set adapter to link at 1000 Mbps only. Customer Support ================ - Main Intel web support site: http://support.intel.com - Network products information: http://www.intel.com/network - Worldwide access: Intel has technical support centers worldwide. Many of the centers are staffed by technicians who speak the local languages. For a list of all Intel support centers, the telephone numbers, and the times they are open, visit http://www.intel.com/support/9089.htm. - Telephone support: US and Canada: 1-916-377-7000 (07:00 - 17:00 M-F Pacific Time) Legal / Disclaimers =================== Copyright (C) 1998-2005, Intel Corporation. All rights reserved. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. * Other product and corporate names may be trademarks of other companies and are used only for explanation and to the owners' benefit, without intent to infringe.