Readme file for HPT370/370A/372/372N/302N ATA RAID Controller BIOS, Device Drivers and RAID Management Software Copyright (C) HighPoint Technologies, Inc. All rights reserved. Last updated on Oct 10, 2002 Please review this file for important information about compatibility issues and differences in operation that were discovered after our product manuals were created. In case of conflict among various parts of the documentation set, this file contains the most current information. Note: The latest firmware and product documentation will be available for download at http://www.highpoint-tech.com This file is divided into the following major sections: 1. Software Version 2. Files Listing 3. Revision History 4. BIOS Update 5. Known Problems 1. Software Version ==================== The controller BIOS in this package is only for HPT372N IC (OEM version). HPT372N (OEM) BIOS version: v2.332 Driver version: v2.332 ATA RAID Management Software version: v2.31 Operating Systems: Windows 98/ME Windows NT 4.0 Windows 2000 Windows XP 2. Files Listing ================= Readme.txt This file BIOS \_ 372n_oem HPT372N controller BIOS (OEM version) Drivers Driver disk |- win98_me Windows 98/ME driver | |_ hpt3xx.inf | |_ hpt3xx.mpd | |_ hptpwr.vxd | \_ hptwrap.vxd |- win_nt Windows NT 4.0 driver | |_ hpt3xx.inf | \_ hpt3xx.sys |- win_2k Windows 2000 driver | |_ hpt3xx.inf | |_ hpt3xx.cat | |_ hpt3xx.sys | \_ hptpro.sys |- win_xp Windows XP driver | |_ hpt3xx.inf | |_ hpt3xx.cat | |_ hpt3xx.sys | \_ hptpro.sys |- disk1 Driver disk label \_ txtsetup.oem Windows NT/2k/XP setup file 3. Revision History ==================== v2.332 10/05/2002 * Support OEM HPT372N IC v2.33 08/07/2002 * Support HPT302N/372N controller v2.32 07/01/2002 * Fix 48bit LBA formatting issue * Fix hptpro.sys problem on Windows XP system restore and sparse files * use PMM to allocate BIOS memory * Disable BIOS EBDA reallocation by default v2.31 01/09/2002 * Performance improved * Fix BIOS compatibility issue with Adaptec SCSI * Fix Seagate Barracuda III and IV mode to ATA100 * Show capacity by 1G=1,000,000,000 Bytes * Fix BIOS bug "drive capacity incorrect after deleting a broken array" v2.3 12/20/2001 * Add support for stripe size 128K-2M * Support multi controller * Modify driver for HPT370/370A compatibility * Fix reading ATA/133 disk error when PCI clock is lower than 33MHz * Fix compatibility problem with Intel IAA driver under Windows ME * Fix BIOS compatibility issue with MSI845 mainboard v2.2 12/08/2001 * Performance improved * Fix GUI re-open bug when rebuilding an array v2.1 11/15/2001 * Add 48bit LBA (Big Drive) support * Fix BIOS display problem on S3 display adapter * Fix BIOS BBS support * Fix Windows ME hibernating problem 4. BIOS Update =============== To update BIOS for onboard HPT3xx controller, please refer to your mainboard manual or contact the hardware vendor for updating BIOS. To update BIOS for HPT3xx adapter, you can use HighPoint BIOS loading utility. * Notes for BIOS update from v2.0.xxxx on adapters with auto-load enabled If your HPT370/370A adapter has auto-load feature enabled, PCI configuration header may change after you update BIOS. This will cause Windows 2000/XP unable to boot from the controller. To avoid this problem, you must use load utility v2.1.12.22 or later and specify the following parameters to update BIOS: load bios372.231 /e 408=1800003,42c=51103 5. Known Problems ================== * Install OS to devices attached to HPT3xx controller Before installing OS to devices attached to HPT3xx controller, you must remove the drives connected to other controllers from your system temporarily. After OS installation complete, you can put them back. * Windows 2000 upgrade installation If your system uses HPT372N/HPT302N controller, when you run an upgrade installation from Windows NT to Windows 2000, system may blue screen with stop message 0x7B after reboot. Please follow the steps below to solve the problem: 1. Run Windows 2000 upgrade program in a running system. 2. When setup finished copying files and ask reboot, DO NOT reboot. 3. Open Win2000 temporary installation folder ($WIN_NT$.~BT) and search for unsupdrv.inf file. 4. Open unsupdrv.inf with Notepad, add the following lines just after [HardwareIds.hpt3xx] section: PCI\VEN_1103&DEV_0009=hpt3xx PCI\VEN_1103&DEV_0006=hpt3xx PCI\VEN_1103&DEV_0005=hpt3xx 5. Save the file and reboot to continue the upgrade installation. * Windows XP upgrade installation When doing an upgrade installation of Windows XP with HPT3xx controller, Windows XP will use HPT370 driver in its driver package and prevent user to specify a new driver. To solve this problem you can do the upgrade as below: 1. Run XP upgrade program in a running system. 2. When setup finished copying files and ask reboot, DO NOT reboot. 3. Open WinXP temporary installation folder ($WIN_NT$.~BT) and search for txtsetup.sif file. 4. Open txtsetup.sif with Notepad, remove the line "hpt3xx=hpt3xx.sys,4" under section [scsi.load] by adding a semicolon before that line. 5. Save the file and reboot. 6. Start XP setup as normal. When setup prompt "Press F6 to add SCSI driver", press F6 and specify the new driver to be loaded. 7. During text-mode setup, Windows XP may still copy the built-in HPT370 driver to the final Windows installation's System32\Drivers directory. To use the new driver, you must replace the old one before you continue into graphic-mode setup. This can be done by booting from a DOS floppy if you are using FAT or FAT32 file system; if you use NTFS file system, you have to use some other method to replace the built-in driver. There are more information about this issue on Microsoft support site: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q225125 http://support.microsoft.com/default.aspx?scid=kb;en-us;Q220845 * Install HPT370/370A/372 controller on an existing Windows XP system When installing HPT370/370A/372 controller on an existing Windows XP system, Windows XP will try to install its HPT370 driver first; this may cause system hang when you are using new features the driver don't support. To avoid this problem, you shall update the driver first with no drives attached to HPT370/370A/372 controller, shutdown the system, attach the drives, then start the system again. * Compatibility issue with Adaptec SCSI adapter If you encounter compatibility problems when you use HPT3xx controller together with Adaptec SCSI adapter, please try to disable EBDA reallocation in Adaptec SCSI BIOS, or enable "EBDA reallocation" in HPT3xx BIOS. You can use BIOS loading utility v2.2.07.01 or later to enable this feature (e.g. "load /c bios372.232"). * Moving disks to other IDE controllers When you want to use disks previously attached to HPT3xx controller on other IDE controllers, please first delete any array information on the disks. Otherwise your data may be lost when you want to put it back later. * Rescanning disks There is a limitation for the refresh function in RAID Management Software. If you remove a disk from the controller but the software does not notice this event, it is also unable to notice the event when you plug another disk back to that location. You must force a refresh action before changing the disk. * Problem on two disks with same signature under Windows 98/ME If you break a RAID 1 array into two single disks without destroying data and use both of them under Windows 98/ME, Windows will behave abnormally since there are two volumes with same Windows signature. To solve the problem, boot into MS-DOS mode and run "fdisk /mbr".