DOCUMENT:Q297127 10-MAY-2001 [msnetwork] TITLE :Users With Web-based E-mail Accounts Can Receive At Both @msn.co PRODUCT :The Microsoft Network PROD/VER::6.0,6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 6.0, 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use a free msn.com e-mail address, you may discover (possibly through replies to your e-mail messages) that you can receive e-mail from both msn.com and hotmail.msn.com addresses (userid@msn.com and userid@hotmail.msn.com). CAUSE ===== MSN uses certain conventions to differentiate between users with Post Office Protocol 3 (POP3) e-mail accounts and those with Web-based email accounts. Users with POP3 e-mail accounts will be routed to userid@email.msn.com and users with Web-based accounts will be routed to userid@hotmail.msn.com. RESOLUTION ========== The "@hotmail.msn.com" e-mail suffix is a convention that MSN uses to differentiate between POP3 and Web-based e-mail accounts, but it is not necessary for you to use an address such as userid@hotmail.msn.com. You can still receive e-mail using only the "@msn.com" (userid@msn.com). MORE INFORMATION ================ Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN600 kbMSN610 Version : :6.0,6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.