DOCUMENT:Q167039 08-DEC-2000 [exchange] TITLE :XWEB: Access Forbidden Error from Browser PRODUCT :Microsoft Exchange PROD/VER::5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Active Server Components, version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to access a Microsoft Exchange Server mailbox from a browser via the Web Connector (Active Server Pages), the following occurs: 1. The graphics on the logon page do not load. 2. If you enter a mailbox name and validation details, you receive the following error message: HTTP/1.0 403 Access Forbidden (Execute Access Denied - This Virtual Directory does not allow objects to be executed.) CAUSE ===== This problem occurs because the default document set from Internet Server Manager on IIS has been changed to something other than Default.htm. NOTE: This message results if Logon.asp is named as the default document. RESOLUTION ========== This problem can be resolved by renaming Default.htm in the IIS Home directory to Default.xxx. If you are unsure of the current setting for the Home directory, start Microsoft Internet Server Manager and select properties for the WWW service. The Directories tab shows a path for the Home directory. To create a new default.htm in the Home directory, perform the following steps: 1. Open a new file and enter the following tags: For x_server_name, enter your Microsoft Exchange Server computer name as it appears in Control Panel Networks. 2. Save the new file. 3. Exit and restart the browser and type exchange_server_name as the URL. The logon should appear automatically. Additional query words: ====================================================================== Keywords : kbusage Technology : kbZNotKeyword6 kbExchangeSearch kbZNotKeyword2 kbExchangeActiveServComp500 Version : :5.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.