DOCUMENT:Q183772  08-APR-1999  [exchange]
TITLE   :XCLN: Unable To Connect To Server With Underscore in Name Using
PRODUCT :Microsoft Exchange
PROD/VER:MACINTOSH:4.0,5.0,8.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Macintosh client, versions 4.0, 5.0 
 - Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 
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SYMPTOMS
========

When you attempt to connect to a computer running Microsoft Exchange Server
version 5.x using the Microsoft Exchange or Outlook client for Macintosh
configured with Mac TCP/IP version 2.06, the following error appears if the
Exchange Server name contains an underscore:

   Microsoft Exchange could not be started. Network problems are preventing
   connections to Microsoft Exchange Server computer. Contact your system
   administrator if this condition persists.

CAUSE
=====

Per article number 16922, "MacTCP 2.0.6: Invalid Domain Name, Syntax Error," in
Apple's Technical Information Library (TIL) this is a known issue when using Mac
TCP/Ip 2.06. For more information concerning specific troubleshooting, see the
TIL at www.apple.com.

WORKAROUND
==========

Installation of Open Transport version 1.1.1 or higher resolves this issue.

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbOutlookMacSearch kbExchange500Mac kbExchange400Mac kbOutlook800Mac
Version           : MACINTOSH:4.0,5.0,8.0
Hardware          : MAC
Issue type        : kbprb

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