DOCUMENT:Q193485 09-DEC-2000 [exchange] TITLE :XADM: Exchange Server 5.5 120-Day Evaluation Copy Expiring PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== The 120-day evaluation copy of Microsoft Exchange Server 5.5 does not send or receive messages if it is installed after Sept 1, 1998. Messages remain in the user's Outbox and the following Event ID 1182 is logged in the application event log: Stop Error in Event App Log, Event ID 1182 Thank you for your participation in the Microsoft Exchange Server beta program. Your license to use this beta version of the Microsoft Exchange Server software has expired. Contact Microsoft Corporation. CAUSE ===== The Exchange 5.5 120-day Evaluation Copy verifies that the expiration date is between 1996 and 1998. If the expiration date falls outside this date range, the evaluation copy expires. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Store.exe +-------------------------+ | File Name | Version | +-------------------------+ | Store.exe | 5.05.1960.8 | +-------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Evaluation Copy. This problem was first corrected in Exchange Server 5.5 Service Pack 2. MORE INFORMATION ================ The 120-day evaluation copy is located on the following Web site: http://www.microsoft.com/servers/ Additional query words: ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.