DOCUMENT:Q193961 02-MAY-1999 [exchange] TITLE :XCON: One Recipient Dropped on Exchange DL on Incoming Message PRODUCT :Microsoft Exchange PROD/VER:WinNT: 5.5 OPER/SYS: KEYWORDS:exc55sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you send a message from another X.400 mail system to the X.400 address of an Exchange Server Distribution List (DL), one Exchange Server recipient on the DL will not receive the message. The expanded list of recipients is correct, but one Exchange Server recipient will not receive the message. If you ask for delivery receipts when you send the mail to the Exchange Server DL, you will not receive a receipt for this one person on the DL. CAUSE ===== A logic error exists in DL expansion if the recipients are using the option to disclose recipients. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA) File Name Version ------------------------- Dbserver.sch 5.5.2421.0 Dcprods.cat 5.5.2421.0 Emsmta.exe 5.5.2421.0 Ems_rid.dll 5.5.2421.0 Info4log.cfg 5.5.2421.0 Infodlog.cfg 5.5.2421.0 Infollog.cfg 5.5.2421.0 Infotlog.cfg 5.5.2421.0 Mtacheck.exe 5.5.2421.0 Mtamsg.dll 5.5.2421.0 P2.xv2 5.5.2421.0 X400om.dll 5.5.2421.0 X400omv1.dll 5.5.2421.0 STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2. Additional query words: lost mail ====================================================================== Keywords : exc55sp2fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : WinNT: 5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.