DOCUMENT:Q194123  20-MAY-2002  [exchange]
TITLE   :XADM: KMS Enrollment Messages Stay in System Attendant Mailbox
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When enabling advanced security on a user mailbox on a computer running Exchange
Server 5.5 Service Pack 1, the administrator has the option of sending an
enrollment message to the user with the security token that allows the user to
set up security on his or her client. This message is sent, and the user has no
problems enabling security. However, a copy of the enrollment message containing
the token is left in the System Attendant's mailbox in the Outbox folder.

STATUS
======

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Microsoft
Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

   Component: Key Management Server

   File Name     Version
   -----------------------
   KMSERVER.EXE  5.05.2409


Additional query words: kms key security x509 certificates xadm

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Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb
Solution Type     : kbfix

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