DOCUMENT:Q196304  30-SEP-1999  [exchange]
TITLE   :XFOR: SNADS Connector Displays Error Due to Incoming SMTP Messag
PRODUCT :Microsoft Exchange
PROD/VER:WinNT:5.5
OPER/SYS:
KEYWORDS:exc55 EXC55SP3Fix

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The SNADS Connector may experience a crash in its LME-SNADS-MEXDIA process,
resulting in a stopped process or a Dr. Watson error message. The message flow
outbound to the host will be stopped at this point in time.

CAUSE
=====

The SNADS connector received an SMTP message with an unexpected character in the
Sender name for its P2 header. For example,

   postmaster%g%s@commpany.com.

This results in the stopping of the LME-SNADS-MEXDIA process on the connector.

RESOLUTION
==========

The next release of the SNADS connector, included in the latest service pack,
correctly parses the Sender name field in the P2 header, and no longer stops the
LME-SNADS-MEXDIA process.

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:

   Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

WORKAROUND
==========

To work around this problem, remove the offending message from the SNADS queue -
Outbound from Exchange Server.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server version 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: crash, Dr. Watson, snads, lme-snads-mexdia

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Keywords          : exc55 EXC55SP3Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug

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