DOCUMENT:Q225011  21-AUG-1999  [exchange]
TITLE   :XADM: Error c1037996 Installing  Exchange Server 5.5 on Cluster
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you run the Microsoft Exchange Server 5.5 Setup program on a Microsoft
Cluster Server for the first node, you may receive the following error message:

   Setup has detected that you are not running a set of Windows NT related fixes
   required for clustering to work with Microsoft Exchange Server.

   Microsoft Exchange Server Setup ID no: c1037996

CAUSE
=====

You need additional Microsoft Windows NT files to support Exchange Server on a
Microsoft Cluster Server.

WORKAROUND
==========

To workaround this issue perform one of the following:

 - Apply the set of Windows NT post-Service Pack 3 (English) fixes for Microsoft
   Cluster Server from the following FTP location:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/roll-up/cluster/

   -or-

 - Apply Windows NT Service Pack 4 from the following FTP location:

   ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ussp4

Additional query words: MSCS, clustering

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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