DOCUMENT:Q248701  08-MAY-2002  [schedplus]
TITLE   :Schdist.exe Caught in Endless Loop of "Sent Resend Requests"
PRODUCT :Microsoft Schedule+ for Windows
PROD/VER:WINDOWS:1.0a
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Schedule+, version 1.0a 
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SYMPTOMS
========

Schedule+ distribution agent (Schdist.exe) cannot process free and busy
information from the Microsoft Exchange Server computer, so it gets caught in a
loop of "sent resend requests" back to the Exchange Server computer.

Other problems with Schdist.exe may be occurring such as Schdist.exe crashing
with the following General Protection Error:

   An OS/2 Program Caused A Protection Violation

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

+---------------------------------------+
| File name   | Date    | Size          | 
+---------------------------------------+
| Schdist.exe | 4/29/98 | 194,966 bytes | 
+---------------------------------------+


STATUS
======

Microsoft has confirmed this to be a problem in Schedule Plus Distribution 1.0
Agent for Microsoft Windows NT.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbScheduleSearch kbSchedule100a
Version           : WINDOWS:1.0a
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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