DOCUMENT:Q259721 06-AUG-2002 [crossnet] TITLE :Unable to Log On and Authenticate with Novell Server 5.x PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:; Win2000:95; winnt:4.0 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg kbnetwork win95 win98 win98se ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows 98 - Microsoft Windows 98 Second Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a Microsoft Novell NetWare-compatible client such as GSNW, CSNW, Microsoft Client for NetWare Networks, Microsoft Service for NetWare Directory Services, and MSNDS, you may be unable to log on to Novell NetWare 5.x-based servers, and you may receive one or more of the following error messages: Error: You cannot be authenticated on due to the following reason: The network path was not found. Error: You are not logged in to the directory tree . Error: An unexplained error occurred while your computer tried to access the network. For more information, contact your network administrator. Error: Failed to authenticate to server , attempting to connect bindery FFFFFD88 -632 error CAUSE ===== This issue can occur if your NetWare account was created or your password was set from a Novell NetWare version 3.2 or 4.7 client. Because of a change in the authentication process of the NetWare version 3.2 or 4.7 clients, non-Novell clients can experience this issue. RESOLUTION ========== To resolve this issue, contact Novell to inquire about the availability of a fix for this issue. For information about how to do so, please view the following Novell Web site: http://support.novell.com/ Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. Additional query words: ====================================================================== Keywords : kb3rdparty kberrmsg kbnetwork win95 win98 win98se Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3 kbWin98 kbWin98SE Version : WINDOWS:; Win2000:95; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.