DOCUMENT:Q284719 08-MAY-2002 [exchange] TITLE :XADM: Eseutil/p Causes AV in ESE!OBJIDLIST__ErrAddObjid PRODUCT :Microsoft Exchange PROD/VER::5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 OPER/SYS: KEYWORDS:exc5 exc5sp1 exc5sp2 exc5sp3 kbExchange550preSP5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3, 5.5 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run eseutil /p against a Microsoft Exchange Server 5.5 database, you may experience a Dr. Watson Access Violation. A review of the User.dmp file or, if proper symbols are installed, a review of the Drwatson.log file, reveals a call stack similar to the following: # ChildEBP RetAddr Args to Child 00 0012f5d0 6ff208be 00002782 0000277f 78010d13 ESE!OBJIDLIST__ErrAddObjid+0x3e 01 0012f6ec 6ff1ff7e 0012f738 0000277f 000052ea ESE!ErrREPAIRCheckOneTable+0x852 02 0012f778 6ff1f28a 0012f7dc 00145a48 00151288 ESE!ErrREPAIRCheckAllTables+0x359 03 0012fae4 6ff002d1 0012fc54 00d10200 00000000 ESE!ErrDBUTLRepair+0x6c2 04 0012fbdc 6ff0dcdc 0012fca0 00d10200 7800eb11 ESE!ErrIsamDBUtilities+0x93 05 0012fbe8 7800eb11 00000000 00000000 001474a4 ESE!JetDBUtilities+0x13d CAUSE ===== This issue occurs when you have more than 200 indexes on a table in the database that you are running eseutil /p against. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange Server 5.5 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Component: Extensible Storage Engine +-------------------------+ | File name | Version | +-------------------------+ | Ese.dll | 5.5.2654.49 | +-------------------------+ STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : exc5 exc5sp1 exc5sp2 exc5sp3 kbExchange550preSP5fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1 kbExchange550SP2 kbExchange550SP3 kbExchange550SP4 Version : :5.5,5.5 SP1,5.5 SP2,5.5 SP3,5.5 SP4 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.