DOCUMENT:Q286507 08-MAY-2002 [exchange] TITLE :XGEN: CDO Returns Substring Search Instead of Prefix PRODUCT :Microsoft Exchange PROD/VER::5.5 OPER/SYS: KEYWORDS:exc55 kbExchange550preSP5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Collaboration Data Objects (CDO) message filter objects to generate a result set, if you filter by one of the nine documented message properties in the following rule, an incorrect result record set may be returned. The results should be returned by using the following documented rule from the Microsoft Developer Network (MSDN): For fields of data type other than String, the MAPI search restriction type is RES_PROPERTY with relational operator RELOP_EQ. For fields of data type String, the restriction type is RES_CONTENT with fuzzy level options FL_SUBSTRING, FL_IGNORECASE, and FL_LOOSE. However, the following MAPI properties are compared using FL_PREFIX instead of FL_SUBSTRING: - PR_ACCOUNT - PR_BUSINESS_ADDRESS_CITY - PR_COMPANY_NAME - PR_DEPARTMENT_NAME - PR_DISPLAY_NAME - PR_GIVEN_NAME - PR_OFFICE_LOCATION - PR_SURNAME - PR_TITLE However, the result set is comprised of a SUBSTRING search rather than the PREFIX, for example: FilterFields.Add CdoPR_SURNAME, "M" This builds a filter with all of the last names that contain the letter "M", rather than those that begin with the letter "M". RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Component: Collaboration Data Objects (OLEMSG, CDO) +-------------------------+ | File name | Version | +-------------------------+ | Cdo.dll | 5.5.2654.45 | +-------------------------+ NOTE: Because of file dependencies, Exchange Server version 5.5 Service Pack 4 must be applied before you apply this fix. For additional information on how to download the update for this problem, click the article number below to view the article in the Microsoft Knowledge Base: Q289606 XGEN: Exchange Server 5.5 Post-Service Pack 4 Collaboration Data Objects Fixes Available STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. MORE INFORMATION ================ For more information about message filter collections in CDO, please refer to the following MSDN Web site: http://msdn.microsoft.com/library/psdk/cdo/_olemsg_messagefilter_object.htm Additional query words: ====================================================================== Keywords : exc55 kbExchange550preSP5fix Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : :5.5 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.