DOCUMENT:Q306810 08-MAY-2002 [exchange] TITLE :XCLN: Japanese ODK Language Tool Fails During Package Creation PRODUCT :Microsoft Exchange PROD/VER::5.5,98 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 98 Deployment Kit - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- For a Microsoft Outlook 98 Deployment Kit English version of this article, see Q220923. SYMPTOMS ======== When you use the Japanese Outlook Deployment Kit to create Microsoft Outlook 98 foreign language deployment packages, package creation may fail with the following error message: The Outlook 98 Deployment Wizard was unable to generate a customized version of Outlook. Either an error has occurred, or the user pressed Cancel CAUSE ===== When the Odklang.exe file copies files from the CD, it is preserving the read-only attribute of most of the files. When the ODK wizard tries to build a custom package, it has problems with the read-only state of some of the files. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Japanese version of this fix should have the following file attributes or later: Date Time Version Size File name ---------------------------------------------------- 08/29/2001 4:05a 8.50.0.5620 65,536 Odklang.exe 08/28/1998 8:19a 4.0.0.2926 402,481 Scrrun.dll WORKAROUND ========== Remove all read-only attributes of the files that are copied by Odklang.exe. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: outlook98 olk98 jpn ====================================================================== Keywords : Technology : kbOutlookSearch kbExchangeSearch kbExchange550 kbZNotKeyword2 kbOutlookDeployKitSearch kbOutlook98DeployKit Version : :5.5,98 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.