DOCUMENT:Q117629 07-SEP-2001 [winnt] TITLE :HP Jet Direct Card Not Recognized by DLC PRODUCT :Microsoft Windows NT PROD/VER::3.1 OPER/SYS: KEYWORDS:kbhw kbprint kbPrinting kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 3.1 - Microsoft Windows NT Workstation version 3.1 - Microsoft Windows NT Advanced Server, version 3.1 ------------------------------------------------------------------------------- SUMMARY ======= Ethernet addresses for the Hewlett-Packard (HP) Jet Direct cards may not show in the Add Hewlett-Packard Network Peripheral Port dialog box. Hewlett- Packard manufactures several different models of the Jet Direct card, each designed for different operating systems. The Jet Direct cards listed below (with the Product Number) are required in order for the DLC protocol in Windows NT to function. The following also lists HP printing peripherals, the network port, and the operating systems that are applicable to the Jet Direct cards. NOTE: For information regarding the discontuance of JetAdmin, consult the following url: http://www.hp.com/cposupport/networking/support_doc/bpj06765.html There you will find information on the remaining support life of the JetAdmin product, and HPs recommendations on substitute products. HP Peripheral Product Number Network Type/Port Operating System ------------------------------------------------------------------------- HP LaserJet IISi, 4, J2371A Ethernet/802.3 W, LM, N, I, U, AE 4Si/4Si MX, 4, 4M RJ-45 (10BaseT) HP PaintJet XL300 color, J2372A Ethernet/802.3 W, LM, N, I, U, AE HP DeskJet 1200C, BNC (Thin Coax) 1200C/PS RJ-45 (10BaseT) HP DesignJet, DesignJet 600, J2373A Token Ring/802.5 W, LM, N, I 650C plotters J2341B Local Talk 8-pin AL 8-pin mini-DIN HP LaserJet III, C2071A Ethernet/802.3 N IIID, II, IID BNC (Thin Coax) C2071B Ethernet/802.3 N RJ-45 (10BaseT) C2071C Ethernet/802.3 W, LM BNC (Thin Coax) C2071D Ethernet/802.3 W, LM RJ-45 (10BaseT) C2071E Token Ring/802.5 N C2071F Token Ring/802.5 W, LM, I C2071S TCP/IP Ethernet U RJ-45 (10Base-T) C2071T TCP/IP Ethernet U BNC (Thin Coax) HP LaserJet III, 33416B Local Talk AL IIID, IID 8-pin mini-DIN HP LaserJet 4P, 4MP, J2382B Ethernet/802.3 W, LM, N, I, U, AE IIP, IIP Plus, (Jet Direct EX BNC (Thin Coax) IIIP, 4L, 4ML, interface) RJ-45 (10BaseT) HP DraftPro Plus Plotter, HP DeskJet family Other parallel-based J2383B Token Ring/802.5 W, LM, N, I printers (Jet Direct EX interface) Legend of Operating Systems --------------------------- W = Windows NT version 3.1 and Windows for Workgroups version 3.1 (DLC/LLC) LM = Microsoft LAN Manager versions 2.1, 2.2 (DLC/LLC) N = Novell NetWare 286 version 2.15 and higher/NetWare versions 3.11, 3.12, 4.0, and 4.01 (IPX/SPX) I = IBM LAN Server version 3.0 (DLC/LLC) U = HP UX versions 8.0, 9.0; Solaris version 2.1; Sun OS versions 4.1.1, 4.1.3; SCO UNIX V/386 versions 3.2.2, 3.2.4; IBM AIX v3.2.5 (TCP/IP) AE = Apple EtherTalk AL = Apple LocalTalk The HP products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: wfw wfwg prodnt netcard jetdirect ====================================================================== Keywords : kbhw kbprint kbPrinting kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310search kbWinNT310Search kbWinNTW310Search Version : :3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.