DOCUMENT:Q169291 09-AUG-2001 [winnt] TITLE :Using Scopes with Different Subnet Masks in a Superscope PRODUCT :Microsoft Windows NT PROD/VER::2000,4.0 OPER/SYS: KEYWORDS:kbWinNT400sp4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a superscope made up of scopes with different subnet masks, client computers may not be able to get an IP address using DHCP. This situation will occur if the first scope in the superscope is full. Example ------- You have a single segment using the following addresses: 192.168.1.1-255, subnet mask 255.255.255.0 192.168.2.1-62, subnet mask 255.255.255.192 You use one DHCP server, create a scope for each network, and then create a superscope using these two scopes. This procedure will allow your DHCP server to assign addresses from either scope to clients on the same physical segment. After the 192.168.1.0 scope is full, a client can no longer get an IP address using DHCP. If you look at the event viewer log on your computer running Windows NT DHCP server, you will see that the server sent a NACK to itself for an address it just tried to give out. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. MORE INFORMATION ================ For more information on superscopes, please see the following article in the Microsoft Knowledge Base: Q161571 Using DHCP "Superscopes" to Serve Multiple Logical Subnets For more information about the NACKing behavior introduced in SP2, please see the following article in the Microsoft Knowledge Base: Q163055 DHCP Client May Fail with NT 4.0 SP2 Multinetted DHCP Server Additional query words: ====================================================================== Keywords : kbWinNT400sp4fix Technology : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbNTTermServ400 kbNTTermServSearch kbWinAdvServSearch Version : :2000,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.