DOCUMENT:Q185198 09-AUG-2001 [winnt] TITLE :Error 1000 and User Profiles PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you log on to a computer running Windows NT Workstation or Server, you receive an error concerning the loading or use of a profile. These occur for local, roaming, and mandatory profiles. In viewing the corresponding Event Viewer Application Log, there are event ID 1000 errors: Event ID: 1000 Source: Userenv Type: Error Category: None Description: The description will be one of the following, where %s is the affected username, and %d is the system error. - The operating system was unable to load your profile. Please contact your Network Administrator. (%d) - You do not have permission to access your central profile located at %s. The operating system is attempting to log you on with your local profile. Please contact your Network Administrator. - The operating system was unable to create a profile directory %s. Another file exists with the same name. You will be logged on with a local profile only. Please contact your Network Administrator. - The operating system was unable to create profile directory %s. You will be logged on with a local profile only. Please contact your Network Administrator. (%d) - Your roaming profile is not available. You will be logged on with the locally stored profile. (%d) - The operating system was unable to create a temporary profile directory %s. Please contact your Network Administrator. (%d) - The operating system was unable to load the locally stored profile. A new local profile will be created. (%d) - The operating system was unable to set security on your registry. Please contact your Network Administrator. (%d) - The update of your roaming profile failed. Please contact your Network Administrator. (%d) - Your profile was not successfully loaded, but you have been logged on with the default system profile. Please correct the problem and log off. (%d) - Your roaming profile is not available, the operating system is attempting to log you on with your local profile. (%d) - Your roaming mandatory profile is not available, the operating system is attempting to log you on with your local profile. (%d) - The operating system is unable to log you on because your roaming mandatory profile is not available. Please contact your Network Administrator. (%d) - This computer is in manual policy mode, but the policy file can not be found. You will be logged on without policy. (%d) - RegLoadKey failed with error %d for %s CAUSE ===== This problem has several common causes. The following are the most relevant causal scenarios. - Permissions on the local %system root%\Profiles have been modified. The EVERYONE group needs Full Control to load the profile. - Lack of resources. If the system partition is low on space, or the registry size limit has been exceeded, the profile can fail to load. - The profile is corrupted. Either the local Ntuser.dat (or .man) or the roaming copy of Ntuser.dat is corrupted. When this occurs, there is usually an event indicating a RegLoadKey failure. MORE INFORMATION ================ For additional information about a possible resolution, click the article number below to view the article in the Microsoft Knowledge Base: Q189119 UserEnv Returns Corrupted Profile for All Failures For additional information about registry size limit, click the article number below to view the article in the Microsoft Knowledge Base: Q124594 Understanding and Configuring Registry Size Limit (RSL) For more information on configuring and manipulating profiles, please consult the Windows NT 4.0 profiles and policies white paper available from the following Microsoft Web site: http://www.microsoft.com/ntserver/management/deployment/planguide/prof_policies.asp NOTE: Uusers on NT 4.0 Workstation may experience the following error: Your profile was not successfully loaded, but you have been logged on with the default system profile. Please correct the problem and log off. The apparent cause was a missing folder: \Winnt\Profiles\Default User. To fix, replace entire folder with one from another workstation. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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