DOCUMENT:Q195740 20-MAY-2002 [iis] TITLE :PUT Command with HTTP Causes File Deletion 401.1 Error PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a PUT command with HTTP to copy a file from a browser to an IIS 4.0 computer, if the file is copied to a drive other than a system drive, the file is deleted and a 401.1 Access Denied error is returned. The file deletion may take up to 45 seconds to occur, due to queue management in IIS. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File Name Platform --------------------------------------------------------- 10/31/98 12:37a 27,696 Admwprox.dll x86 10/31/98 12:39a 330,976 Asp.dll x86 10/31/98 12:37a 43,456 Coadmin.dll x86 10/31/98 12:39a 11,168 Ftpctrs2.dll x86 10/31/98 12:39a 81,376 Ftpsvc2.dll x86 10/31/98 12:37a 10,224 Isfecnv.dll x86 10/31/98 12:37a 1,920 Iislog.dll x86 10/31/98 12:37a 16,848 Infoadmn.dll x86 10/31/98 12:37a 184,192 Infocomm.dll x86 10/31/98 12:37a 9,584 Infoctrs.dll x86 10/31/98 12:37a 47,936 Isatq.dll x86 10/31/98 12:37a 29,520 Iscomlog.dll x86 10/31/98 12:37a 13,856 Lonsint.dll x86 10/31/98 12:37a 8,336 Lonsiw95.dll x86 10/31/98 12:37a 71,232 Metadata.dll x86 10/31/98 12:37a 7,488 Rpcref.dll x86 10/31/98 12:38a 18,032 Svcext.dll x86 10/31/98 12:38a 14,752 W3ctrs.dll x86 10/31/98 12:38a 26,864 W3svc.dll x86 10/31/98 12:38a 60,192 Wam.dll x86 WORKAROUND ========== Do not use a PUT command with HTTP when copying files to a non-system drive. STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. Additional query words: IIS hotfix hot fix qfe quick engineering patch ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : :4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.