DOCUMENT:Q197762 20-MAY-2002 [winnt] TITLE :Windows NT ResKit WebAdmin Tool Cannot Change Password from BDC PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSPRESS Microsoft Windows NT Server 4.0 Resource Kit, Supplement Three ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows NT 4.0 Resource Kit WebAdmin tool fails to change user passwords when installed on a backup domain controller (BDC). CAUSE ===== The WebAdmin tool does not properly detect the primary domain controller (PDC) to forward password change requests. RESOLUTION ========== The WebAdmin tool was updated to properly detect the primary domain controller for a domain and forward the password change requests. A supported fix that corrects this problem is now available from Microsoft. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT Resource Kit Update. To resolve this problem immediately, download the fix as described below. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS The English version of this fix should have the following file attributes or later: Date Time Size File Name Platform ------------------------------------------------------------- 11/17/98 12:29p 224,016 Ntadmin.dll (x86) This hotfix has been posted to the following Internet location as Webad20.exe: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/reskit/nt40/webadmin/ STATUS ====== Microsoft has confirmed this to be a problem in Windows NT Resource kit version 4.0. Additional query words: 4.00 rkit ====================================================================== Keywords : Technology : kbMSPressSearch kbZNotKeyword6 kbZNotKeyword2 Version : : Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.