DOCUMENT:Q223398 08-MAY-2002 [iis] TITLE :Warning Error ID:101 Changes Text in the Japanese Version of IIS PRODUCT :Internet Information Server PROD/VER:winnt:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Japanese language version of Windows NT on a computer running IIS 3.0, an Event ID:101 occurs for the FTP service. A message similar to the following is logged in the event log: The server was unable to add the virtual root '/test' for the directory 'c:\test' due to the following error: "error about the directory occurred were described properly in is indicated." The data is the error code. After you apply Service Pack 4, when the Event ID:101 occurs for the FTP service, a message similar to the following is logged in the event log: FTP server couldn't initialize a socket. This data is a error. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Size File name Platform ------------------------------------------------------------- 03/18/99 1:54:29 67.5KB Ftpsvc2.dll x86 03/18/99 1:54:29 64 KB Ftpsvc2.dll alpha STATUS ====== Microsoft has confirmed this to be a problem in IIS 3.0. MORE INFORMATION ================ This problem only occurs when you install the Windows NT 4.0 SP4 Japanese language version to a computer running the Japanese language versions of Windows NT 4.0 SP3 and IIS 3.0. This does not apply to IIS 4.0. Additional query words: ====================================================================== Keywords : Technology : kbiisSearch kbiis300 Version : winnt:3.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.