DOCUMENT:Q226512 06-AUG-2002 [iis] TITLE :HOW TO: Reinstall IIS 4.0 Performance Monitor Counters PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS:kbHOWTOmaster ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- IN THIS TASK ------------ - SUMMARY - Required Files - Installation Steps - REFERENCES SUMMARY ======= This step-by-step article describes how to reinstall or to remove and reinstall the Microsoft Windows NT Option Pack (NTOP) Performance Monitor counters. Required Files -------------- You must have three files to install Performance Monitor counters for NTOP services. One file is an .ini file that contains the installation instructions for the counters, another is an .h file that contains the symbolic and offset information for the counters, and the third file is the .dll file that maintains the counters statistics. These three files must reside in the %Windir%\System32 directory before they can be installed for use with Performance Monitor. If the main Performance Monitor data files (Perfc009.dat and Perfh009.dat) have become corrupted, the following Microsoft Knowledge Base article describes how to correct the problem: Q127207 Missing Objects and Counters in Performance Monitor The following table provides a list of all NTOP Performance Monitor objects, their corresponding .ini, .h, and .dll files, their registry key name, and the .cab file on the NTOP compact disc where the files are located: +-------------------------------------------------------------------------------------------------------------------------------------+ | Object Name | .ini File Name | .h File Name | .dll File Name | Services Registry Key Name | .cab File Name | +-------------------------------------------------------------------------------------------------------------------------------------+ | Radius Server | Authperf.ini | Authperf.h | Authperf.dll | AuthSrv | Rasics.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | PBServer Monitor | Regsym.ini | Regsym.h | Pbsmon.dll | PBServerMonitor | Rasics.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | MSMQ Exchange Connector | Counters.ini | Counters.h | Gwperf.dll | MSEXGW | Msmqocm.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | MSMQ Service | Mqperf.ini | Perfsym.h | Mqperf.dll | MSMQ | Msmqocm.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | Content Index | Perfci.ini | Ciperfm.h | Qperf.dll | ContentIndex | Is20.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | Content Index Filter | Perffilt.ini | Filtperf.h | Qperf.dll | ContentFilter | Is20.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | HTTP Content Index | Perfwci.ini | Perfwci.h | Qperf.dll | ISAPISearch | Is20.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | NNTP Server | Nntpctrs.ini | Nntpctrs.h | Nntpctrs.dll | NNTPSVC | Ins.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | SMTP Server | Smtpctrs.ini | Smtpctrs.h | Smtpctrs.dll | SMTPSVC | Ims.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | Active Server Pages | Axperf.ini | Axctrnm.h | Aspperf.dll | ASP | Iis4_03.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | FTP Service | Ftpctrs.ini | Ftpctrs.h | Ftpctrs2.dll | MSFTPSVC | Iis4_03.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | Internet Information Services Global | Infoctrs.ini | Infoctrs.h | Infoctrs.dll | Inetinfo | Iis4_01.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ | Web Service | W3ctrs.ini | W3ctrs.h | W3ctrs.dll | W3SVC | Iis4_01.cab | +-------------------------------------------------------------------------------------------------------------------------------------+ Installation Steps ------------------ To install or reinstall Performance Monitor counters for the NTOP services, follow these steps: 1. To install the counters for an object, the .ini, .h, and .dll files for the object must reside in the %Windir%\System32 directory. Use the table in this article to determine which .ini, .h, and .dll files you need for the object that you want to install. Determine if the .ini, .h, and .dll files are in the %Windir%\System32 directory. If they are not, you can use the latest version of WinZip to extract the files to the %Windir%\System32 directory from the appropriate .cab file on the NTOP compact disc. 2. Open a command prompt and change to the %Windir%\System32 directory. 3. Type the following: lodctr <.ini file name for object to install> If you receive the following error message: Counters for are already installed Unable to update the system registry type the following: unlodctr and then re-type: lodctr <.ini file name for object to install> 4. Repeat steps 1 through 3 for each object that you want to install Performance Monitor counters for. REFERENCES ========== For additional information on counters in Performance Monitor, in Windows NT, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q248993 PRB: Performance Object Is Not Displayed in Performance Monitor Q201638 Multiple Event Viewer ID 1003 Messages from Counters For additional information about the System Monitor tool in Windows 2000, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q300956 How to Manually Rebuild Performance Counter Library Values Additional query words: perfmon counters add unload iis reload ====================================================================== Keywords : kbHOWTOmaster Technology : kbiisSearch kbiis400 Version : :4.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.