DOCUMENT:Q242926  06-AUG-2002  [sms]
TITLE   :Duplicate Client Configuration Request Stream in Ccrretry.box
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:2.0
OPER/SYS:
KEYWORDS:kbsms200bug kbsms200fix kbDiscovery kbsms200sp2fix

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The information in this article applies to:

 - Microsoft Systems Management Server version 2.0 
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SYMPTOMS
========

Multiple Client Configuration Request (CCR) files may be generated for a single
site system client if for some reason the client installation cannot be
completed. This can cause unnecessary server usage, possibly including the need
to replicate Security Accounts Manager (SAM) changes in a large domain
environment.

CAUSE
=====

Each CCR is stored in the retry queue with a unique random name. Duplicate CCRs
can be queued.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:

   Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

A supported bundle of fixes that corrects this problem is now available from
Microsoft, but has not been fully regression tested and should be applied only
to systems experiencing this specific problem. If you are not severely affected
by this specific problem, Microsoft recommends that you wait for the next
Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain this hotfix bundle.

For additional information about this hotfix bundle, click the article number
below to view the article in the Microsoft Knowledge Base:

   Q253151 SMS: Systems Management Server 2.0 Dependency Package Contents


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.

MORE INFORMATION
================

Client Configuration Manager (CCM) now uses CCR system-specific information to
name CCRs in the retry queue. The name of a "retry" CCR is now unique for a
specific system (<COMPUTERNAME>.<DOMAINNAME>.CCR) to prevent
duplicate CCRs in the retry queue.

Additional query words: prodsms

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Keywords          : kbsms200bug kbsms200fix kbDiscovery kbsms200sp2fix 
Technology        : kbSMSSearch kbSMS200
Version           : winnt:2.0
Issue type        : kbbug
Solution Type     : kbfix

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