DOCUMENT:Q249973 16-MAY-2002 [winnt] TITLE :MS00-005: Default RTF File Viewer Interrupts Normal Program Proc PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbtool kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical KbSECBulletin ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Windows 98 Second Edition - Microsoft Windows 98 - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using a program that calls the default viewer for a Rich Text Format (RTF) file that contains an especially malformed control word in the file header, the program may not work properly or may generate a general protection (GP) fault. RESOLUTION ========== A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. Windows 95, Windows 98, Windows 98 Second Edition ------------------------------------------------- The following files are available for download from the Microsoft Download Center: DownloadDownload 249973usa5.exe for Windows 95 and Windows 95 OSR 2.5 now (http://www.microsoft.com/windows95/downloads/contents/WUCritical/rtfcontrol/Default.asp) DownloadDownload 249973usa8.exe for Windows 98 and Windows 98 Second Edition now (http://www.microsoft.com/windows98/downloads/contents/WUCritical/rtfcontrol/Default.asp) The English-language version of this fix should have the following file attributes or later: For Windows 95: Date Version Size File name ------------------------------------------------- 12/13/99 5.0.1461.82 203,024 Riched32.dll 11-30-99 1.0325.2180.1 315,152 Usp10.DLL 11-23-99 5.0.153.0 286,208 Riched20.dll -or- 12-14-99 5.30.23.1200 431,376 Riched20.dll For Windows 98: Date Version File name Platform ------------------------------------------------- 12/13/99 5.0.1461.82 203,024 Riched32.dll 11/30/99 1.0325.2180.1 315,152 Usp10.dll 11/23/99 5.0.153.0 286,208 Riched20.dll -or- 12-14-99 5.30.23.1200 431,376 Riched20.dll For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. After it is posted, the file is housed on secure servers that prevent any unauthorized changes to the file. Windows NT 4.0, Windows NT 4.0 Enterprise Edition ------------------------------------------------- To resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below to view the article in the Microsoft Knowledge Base: Q299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP) The following files are available for download from the Microsoft Download Center: DownloadDownload Q249973i.exe for Intel-based computers now (http://www.microsoft.com/Downloads/Release.asp?ReleaseID=17510) DownloadDownload Q249973a.exe for Alpha-based computers now (http://www.microsoft.com/Downloads/Release.asp?ReleaseID=17511) The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform ------------------------------------------------------------- 12/23/99 3:52pm 173,328 Riched32.dll x86 12/23/99 12:49pm 268,560 Riched20.dll x86 12/23/99 3:52pm 282,896 Riched32.dll Alpha 12/23/99 12:50pm 482,576 Riched20.dll Alpha For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. After it is posted, the file is housed on secure servers that prevent any unauthorized changes to the file. Windows NT Server 4.0, Terminal Server Edition ---------------------------------------------- To resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base: Q317636 Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package STATUS ====== Windows 95, Windows 98, Windows 98 Second Edition, Windows NT 4.0, Windows NT 4.0 Enterprise Edition ---------------------------------------------------------------------------------------------------- Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Windows NT Server 4.0, Terminal Server Edition ---------------------------------------------- Microsoft has confirmed that this problem could result in some degree of security vulnerability in Windows NT Server 4.0, Terminal Server Edition. MORE INFORMATION ================ If you reinstall or upgrade Microsoft Office, you need to reinstall this hotfix. For related information about this problem, please visit the following Microsoft Web site: http://www.microsoft.com/security/bulletins/ms00-005.asp For additional security-related information about Microsoft products, please visit the following Microsoft Web site: http://www.microsoft.com/security/ For additional information about Windows 95 hotfixes, click the article number below to view the article in the Microsoft Knowledge Base: Q161020 Implementing Windows 95 Updates For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base: Q206071 General Information on Windows 98 and SE Hotfixes Additional query words: security_patch kbTSESRP ====================================================================== Keywords : kbtool kbSecurity kbWinNT400PreSP7Fix kbgraphxlinkcritical KbSECBulletin Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3 kbWin98 kbWin98SE Version : :4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.