DOCUMENT:Q252460  13-JUN-2001  [sna]
TITLE   :Access Denied Error when Installing SNA Server 4.0 SP3
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:4.0 SP3
OPER/SYS:
KEYWORDS:kbDSupport

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The information in this article applies to:

 - Microsoft SNA Server, version 4.0 SP3 
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SYMPTOMS
========

When installing SNA Server 4.0 Service Pack 3 (40sp3is.exe) from
ftp.microsoft.com, the following message may appear during the file extraction
process:

   Extraction Failed
   Access Denied

After you click OK, the Setup process exits.

RESOLUTION
==========

To correct this problem, delete the file indicated in the "To Directory:" within
the progress dialog box when the "Access is denied" error is displayed. This
file may have the "read only" attribute set, so you may need to use the ATTRIB
command to remove this attribute (ATTRIB -r file) in order to delete this file.

MORE INFORMATION
================

If the /X is not used when running 40sp3is.exe, the file is self-extracted to
the directory where the TMP environment variable is pointing. For example, if
TMP=C:\TEMP, then the C: drive (where this directory exists) must have
sufficient disk space to accommodate the extracting image. If there is
insufficient disk space to accommodate the image size, the following error will
occur:

   Extraction Failed
   Access is denied

If this error occurs, a temporary read-only file may be left in the TMP directory
tree (for example, as C:\TEMP\ext5232\i386\Setup.tdf) which may cause the
service pack file to continue to fail with "Access is denied."

For additional information on installing SNA Server 4.0 Service Pack 3, click the
article number below to view the article in the Microsoft Knowledge Base:

   Q242400 SNA Server 4.0 Service Pack 3 Readme.txt File

Additional query words:

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Keywords          : kbDSupport 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ400SP3
Version           : WINDOWS:4.0 SP3

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