DOCUMENT:Q292730  15-AUG-2002  [iis]
TITLE   :FTP Directory Listing Returns Lowercase File Names
PRODUCT :Internet Information Server
PROD/VER::4.0,5.0
OPER/SYS:
KEYWORDS:kbDSupport kbCOMIS kbWin2000PreSP3Fix kbWin2000sp3fix

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The information in this article applies to:

 - Microsoft Internet Information Server versions 4.0, 5.0 
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SYMPTOMS
========

When you request a directory listing from the FTP service, if the files are
stored on a remote share, the directory listing always returns the file names in
lowercase.

RESOLUTION
==========

Internet Information Server 4.0
-------------------------------

A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. This fix may receive
additional testing. Therefore, if you are not severely affected by this problem,
Microsoft recommends that you wait for the next Windows NT service pack that
contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following Microsoft
Web site:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The typical support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.

The English version of this fix should have the following file attributes or
later:

   Date       Time    Version     Size     File name    Platform
   -------------------------------------------------------------
   03/31/2001 10:35   4.2.761.1   36,864   Ism.dll      x86



Internet Information Server 5.0
-------------------------------

To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:

   Q260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or
later:

   Date       Time     Version         Size       File name    
   -------------------------------------------------------------
   4/3/2001   06:43p   5.0.2195.3450   117,008    Ftpsvc2.dll


STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 3.

Additional query words: kbIISCom

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Keywords          : kbDSupport kbCOMIS kbWin2000PreSP3Fix kbWin2000sp3fix 
Technology        : kbiisSearch kbiis500 kbiis400
Version           : :4.0,5.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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