DOCUMENT:Q303649 09-MAY-2002 [sms] TITLE :SMS: User and User Group Discovery Runs w/Site Component Manager PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbtool kbsms200 kbsms200bug kbsmsSearch kbsms200preSP4fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== After you restart the Systems Management Server (SMS) Site Component Manager, User (Usrvariable characters.ddr) and User Group (Ugvariable characters.ddr) discovery data records build up in the SMS\Inboxes\DDM.box file on the site server. CAUSE ===== This problem can occur for the following two reasons: - Site Component Manager starts any component that is not currently started. - User Discovery (NTUSRDIS) and User Group Discovery (NTUG_DIS) run through a discovery interval when started, regardless of schedule. WORKAROUND ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack To avoid this problem, disable user group and user discovery unless they are needed. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4. Additional query words: prodsms ddr ====================================================================== Keywords : kbtool kbsms200 kbsms200bug kbsmsSearch kbsms200preSP4fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.