DOCUMENT:Q156645  08-NOV-2001  [homegame]
TITLE   :Deadly Tide: Sound Troubleshooting
PRODUCT :Microsoft Home Games
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kbfaq

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The information in this article applies to:

 - Microsoft Deadly Tide for Windows 1.0 
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SUMMARY
=======

This article provides tips on troubleshooting Deadly Tide sound problems.

MORE INFORMATION
================

If you are experiencing sound problems, please use the following list of
troubleshooting steps (note that there is no sound in the Pilot Control Center
under Windows NT due to system incompatibility at the time of release).

 - Verify that your speaker and volume control are enabled and turned up.

 - Make sure that Windows 95/98 has sound.

   To verify that Windows 95/98 has sound:

   1. Click Start, point to Settings, and then click Control Panel.

   2. Double-click the Sounds icon.

   3. Play a .wav file.

 - If Windows 95/98 cannot play a .wav file, check to see that a sound driver is
   enabled.

   To enable a sound driver:

   1. Click Start, point to Settings, and then click Control Panel.

   2. Double-click the System icon.

   3. Click the Device Manager tab.

   4. Click the plus sign next to Sound, Video And Game Controllers.

   If you have a sound card and there is no Sound, Video And Game Controllers
   entry or you have no sound card listed, contact the manufacturer of the
   computer or sound card for help on how to reinstall the sound card drivers.

 - If Windows 95/98 can play a .wav file, verify that your sound card is
   supported by DirectSound and that you are using the latest DirectX-compatible
   sound drivers.

   To see whether or not your sound card is supported by DirectX:

   1. Insert Deadly Tide Disc 1 into your CD-ROM drive.

   2. Double-click My Computer.

   3. Right-click Deadlytide1.

   4. Click Install DirectX.

   5. If DirectSound is listed as having No Hardware in the DirectX Setup dialog
      box, click Reinstall DirectX.

 - Install the latest version of DirectX

   The latest version of DirectX is available at the following Microsoft Web
   site:

   http://www.microsoft.com/directx

   For more information about how to obtain the latest version of DirectX, please
   see the following article in the Microsoft Knowledge Base:

   Q179113 How to Download and Install DirectX

   NOTE: Most DirectX related problems have been resolved in the latest version
   of DirectX. Download the latest version of DirectX or, if you own a game that
   installs a newer version of DirectX, install DirectX from the newer game's
   CD-ROM.

   If the problem persists after installing the latest version of DirectX,
   contact your sound card manufacturer for the latest DirectX-compatible sound
   drivers.

If Adjusting the Volume Slider in the PCC Does Not Change Your Volume
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If you adjust the volume in the Pilot Control Center (PCC) and your volume does
not change, contact your sound card manufacturer for the latest
DirectX-compatible sound drivers.

Additional query words: 1.00 deadlytide games audio volume no sound run cannot

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Keywords          :  kbfaq
Technology        : kbHomeProdSearch kbZNotKeyword kbDeadlyTide
Version           : WINDOWS:1.0

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