DOCUMENT:Q158176 08-NOV-2001 [homegame] TITLE :GEX: List of Video Card Issues PRODUCT :Microsoft Home Games PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbimukbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft GEX, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= This article discuss problems running GEX with some video cards. MORE INFORMATION ================ The following are confirmed problems with specific video cards: - Alliance Promotion: Video card driver version 4.1.3409 can cause problems with MS-DOS sessions when using Windows 95 after playing GEX. To correct this problem, use video driver version 4.1.21 or earlier. If you do not have driver version 4.1.21 or earlier, contact your hardware manufacturer. - ATI Rage 3D: As of this writing, GEX will run on this card. However, other games that use Direct3D may not run on this card because of incomplete video drivers. Contact your hardware manufacturer for updated drivers. - Diamond Stealth 3D 2000: If you experience bad flickering or a garbled screen when running GEX in Full Screen mode, you may have an early version of the video driver from Diamond. Contact Diamond Multimedia to obtain the latest drivers for this card. - Diamond GT: The DirectX installation overwrites the Diamond GT video driver with an incorrect driver. Contact your hardware manufacturer for updated drivers. - Imagine 128 Series 2: DirectX installs a faulty video driver for Imagine 128 Series 2 video cards. If you experience bad flickering or a garbled screen, reinstall the original video driver for this card or contact #9 to obtain the latest drivers. - Matrox Impression: Currently there is no DirectX support for Matrox Impression cards. - Matrox Mystique: As of this writing, GEX will run on this card. However, other games that use Direct3D may not run on this card because of incomplete video drivers. Contact your hardware manufacturer for updated drivers. - Orchid Fahrenheit: DirectX installs a faulty driver for the Orchid Fahrenheit video card. Contact your hardware manufacturer for updated drivers. - Rendition Verit: As of this writing, the current set of drivers for the Rendition Verit chip set does not allow GEX to run in Full Screen mode. Refer to your manufacturer for the latest update to the Rendition card with DirectX 2.0 compatibility. - S3 Virge: As of this writing, GEX will run on this card. However, other games that use Direct3D may not run on this card because of incomplete video drivers. Contact your hardware manufacturer for updated drivers. - Weitek: Currently there are only beta drivers available for Weitek video processors, which includes Diamond Viper and SDIS video cards. Contact your hardware manufacturer for these drivers. NOTE: Many DirectX related problems have been resolved in the latest version of DirectX. Download the latest version of DirectX or, if you own a game that installs a newer version of DirectX, install DirectX from the newer game's disc. The latest version of DirectX is available at the Following Microsoft Web site: http://www.microsoft.com/directx For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base: Q179113 How to Download and Install DirectX For more information about troubleshooting video problems, see the following article in the Microsoft Knowledge Base: Q158032 GEX: Troubleshooting Display Issues Additional query words: 1.00 distortion noise crack skip chop game play slow pause figures characters ====================================================================== Keywords : kbimu kbfaq Technology : kbGamesSearch kbZNotKeyword kbGEX Version : WINDOWS:1.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.