DOCUMENT:Q261028 12-JUN-2001 [homegame] TITLE :MCM2: Game Hangs When the Introductory Video Clip Is Played PRODUCT :Microsoft Home Games PROD/VER::2.0 OPER/SYS: KEYWORDS:kbdisplay kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Motocross Madness 2, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Microsoft Motocross Madness 2, the game may stop responding (hang) when the introductory video clip is played. If you press the ESC key to bypass the introductory video clip, Motocross Madness 2 may hang when you start the game. CAUSE ===== This behavior can occur if an ATI 3D RagePro AGP video adapter is installed on your computer. RESOLUTION ========== To resolve this issue, download and install the latest video driver for the ATI 3D RagePro AGP video adapter from the following ATI Web site: http://www.atitech.com NOTE: Although the latest driver for the ATI RagePro AGP video adapter resolves this issue, the game may run very slowly when you use an ATI 3D RagePro AGP video adapter. MORE INFORMATION ================ This issue has been reported with the 8 MB (megabyte) ATI 3D RagePro AGP video adapter. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: mcm2 motorcross avi movie ====================================================================== Keywords : kbdisplay kbimu Technology : kbGamesSearch kbMotocrossSearch kbMotocrossM2 Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.