DOCUMENT:Q302946  06-AUG-2002  [homegame]
TITLE   :Train Sim: Err Msg Cmd Create Mpeg32 Task_cmd Was Not Successful
PRODUCT :Microsoft Home Games
PROD/VER::1.0
OPER/SYS:
KEYWORDS:kberrmsg kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Train Simulator, version 1.0 
-------------------------------------------------------------------------------

IMPORTANT: This article contains information about modifying the registry. Before you 
modify the registry, make sure to back it up and make sure that you understand how to restore 
the registry if a problem occurs. For information about how to back up, restore, and edit the 
registry, click the following article number to view the article in the Microsoft Knowledge Base:

   Q256986 Description of the Microsoft Windows Registry

SYMPTOMS
========

When you attempt to start Microsoft Train Simulator, you may receive an error
message similar to the following

   MPEG16: Create MPEG32 Task_CMD is not successfull.

(This will repeat up to three times after clicking OK) followed by

   Video not available. Cannot find VIDS:MP42 decompressor.

and you are unable to view videos.

CAUSE
=====

This behavior occurs if the video codec is not installed or correctly
configured.

RESOLUTION
==========

To resolve this issue, use the following methods in the order in which they are
presented.

Method 1: Reset Train Simulator MPEG Video Setting
--------------------------------------------------

NOTE: If you uninstall and then reinstall the game, you need to repeat these
steps.

Use the appropriate set of steps for your version of Microsoft Windows.

Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me)::

1. Click Start, and then click Run.

2. In the Open box, type "system.ini" (without the quotation marks), and then
   press ENTER.

3. In the [MCI] section, delete the following line:

   Tsmpegvideo=<drive letter>:\Program Files\Microsoft Games\Train
   Simulator\tsqtz.drv

4. In place of the deleted line, type the following:

   Tsmpegvideo=tsqtz.drv

5. On the File menu, click Exit. Click Yes to save the file.

6. Restart the computer.

7. Test the game.

Windows 2000:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

1. Click Start, click Run, and then type "regedit" (without the quotation marks)
   in the Open box.

2. Click OK.

3. Locate and select the following key in the registry:

   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\MCI32

4. In the left pane, double-click "tsmpegvideo" under the Name column.

5. Delete the Value data, and then type "tsqtz32.dll" (without the quotation
   marks).

6. Click OK.

7. If you do not see "tsmpegvideo" in the Name column, click Edit, and then
   click New.

8. Click String Value, and then type "tsmpegvideo" (without the quotation
   marks).

9. Double-click "tsmpegvideo", type "tsqtz32.dll" (without the quotation marks),
   and then click OK.

10. Quit Registry Editor.

11. Restart your computer

12. Test the game.

If the issue continues to occur, proceed to the next method.

Method 2: Install the Latest Version of Windows Media Player
------------------------------------------------------------

To install the latest version of Windows Media Player, browse to the following
Microsoft Web site:

   http://www.microsoft.com/windows/windowsmedia/en/download/default.asp

After you install Windows Media Player, test the game.

Additional query words: msgame trainsim

======================================================================
Keywords          : kberrmsg kbimu 
Technology        : kbHomeProdSearch kbGamesSearch _IK kbTrainSim kbSimSearch
Version           : :1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.