DOCUMENT:Q320862 04-APR-2002 [msnetwork] TITLE :Err msg: "Inbox not Activated" error for MSN Explorer with Micro PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network Version 7.0 - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You are using MSN Explorer with Microsoft Windows XP to read Web-based e-mail and you cannot send or receive e-mail successfully. You receive the following error message: Inbox not Activated CAUSE ===== You lack an available patch for Microsoft Windows XP. RESOLUTION ========== Download the patch at: http://download.microsoft.com/download/msnexplorer/support/7.0/W9X2KMeXP/EN-US/hpreg.exe Additional query words: kbimu msn explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 kbMSN700 Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.