DOCUMENT:Q229820  07-SEP-2001  [automap]
TITLE   :Expedia Streets and Trips 2000: "Runtime Error!" When You Print
PRODUCT :Microsoft Automap
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kb3rdparty kberrmsg kbprint kbimu

======================================================================
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The information in this article applies to:

 - Microsoft Expedia Streets and Trips 2000 
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SYMPTOMS
========

When you attempt to print from Microsoft Expedia Streets and Trips 2000, you may
receive the following error message:

   Microsoft Visual C++ Runtime Library

   Runtime Error!
   Program: C:\Program Files\Microsoft Expedia Streets &
   Trips\System\Autmap71.exe
   Abnormal Program Termination

If you click OK, you may receive the following error message:

   This program has performed an illegal operation and will be shut down. If the
   problem persists, contact the program vendor.

If you click Details, you receive the following error message:

   Autmap71 caused an invalid page fault in module Mfc42.dll.

CAUSE
=====

This behavior can occur if you are using a Hewlett Packard (HP) printer.

RESOLUTION
==========

To resolve this issue:

1. Download and install the latest printer driver available for your HP printer
   from the following Hewlett Packard Web site:

   http://www.hp.com/

2. Configure your computer to use this printer driver when you print from
   Expedia Streets and Trips 2000. To do this:

   a. Click Start, point to Settings, and then click Printers.

   b. Right-click the Hewlett Packard printer.

   c. Click "Set as Default".

   d. Close the Printers window.

MORE INFORMATION
================

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: est2000 auto-map amap printing vc++ deskjet 2500c 697c 712c 882c

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Keywords          : kb3rdparty kberrmsg kbprint kbimu 
Technology        : kbHomeProdSearch kbExpediaSearch kbExpediaStreets2000
Version           : WINDOWS:
Issue type        : kbprb

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