DOCUMENT:Q255653 06-AUG-2002 [automap] TITLE :Error Message: MDAC Install Was Unsuccessful PRODUCT :Microsoft Automap PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kberrmsg kbtool kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Expedia Streets and Trips 2000 - Microsoft Home Publishing 2000 - Microsoft Works Suite 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message MDAC install was unsuccessful. or you may receive an error message similar to the following: was not installed properly. CAUSE ===== This behavior can occur if Microsoft Data Access Components (MDAC) is not installed properly or is damaged. RESOLUTION ========== To resolve this issue, manually extract the MDAC files to the Windows\System folder, and then reinstall the Mdac_typ.exe file while your computer is in Safe mode. To do this, use the following methods in the order in which they are presented. Back Up the Windows\System Folder --------------------------------- To back up the Windows\System folder: 1. Click Start, and then click Run. In the Open box, type the following line, and then click OK :\Windows where is the drive letter of the hard disk on which Microsoft Windows is installed. 2. Right-click the System folder, and then click Copy. 3. Right-click a blank area inside the Windows folder, and then click Paste to paste a folder named "Copy of System" inside the Windows folder. 4. Right-click the "Copy of System" folder, and then click Rename. 5. Type "sysold" (without the quotation marks), and then press ENTER. 6. Quit Windows Explorer. Copy and Extract the Mdac_typ.exe File -------------------------------------- Copy the Mdac_typ.exe File to the Windows Desktop: Copy the Mdac_typ.exe file to the Windows Desktop from the appropriate path for your program: Expedia Streets and Trips 2000: :\common\enu where is the drive letter of your CD-ROM drive. Microsoft Works Suite 2000: :\redist\mdac where is the drive letter of your CD-ROM drive. Microsoft Home Publishing 2000: :\MHP\redist\mdac where is the drive letter of your CD-ROM drive. Extract the MDAC Files: To extract the MDAC files: 1. Click Start, point to Programs, and then click MS-DOS Prompt. 2. At the command prompt, type the following lines, and then press ENTER after you type each line: cd c:\windows\desktop mdac_typ.exe /c /t:c:\mdactemp exit NOTE: These steps automatically create a folder named Mdactemp. 3. Click Start, and then click Shut Down. 4. Click "Restart in MS-DOS mode", and then click OK. Copy the Extracted Files to the Windows\System Folder ----------------------------------------------------- To copy the extracted files to the Windows\System folder: 1. At the command prompt, type the following lines, and then press ENTER after you type each line: cd c:\mdactemp copy *.dll c:\windows\system 2. Press CTRL+ALT+DELETE to restart the computer. Restart the Computer in Safe Mode --------------------------------- To restart the computer in Safe mode, use the appropriate method for your version of Microsoft Windows. Microsoft Windows 95: When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu. Microsoft Windows 98: Press and hold down the CTRL key after your computer completes the POST (Power on Self Test), and then choose Safe Mode from the Startup menu. Reinstall the Mdac_typ.exe File ------------------------------- To reinstall the Mdac_typ.exe file: 1. When the computer is in Safe mode, double-click the Mdac_type.exe file. 2. Follow the instructions on the screen to reinstall the Mdac_type.exe file. 3. Restart the computer. MORE INFORMATION ================ To download the latest version of MDAC, visit the following Microsoft Web site: http://www.microsoft.com/downloads 1. In the "Search using" box, click Keyword Search. 2. In the Operating System box, click the version of Microsoft Windows that you are using. 3. In the Keywords box, type "mdac" (without the quotation marks), and then click Find It!. 4. In the list of found files, click the MDAC (Microsoft Data Access Components) 2.50.4403.12 link. 5. Under Download Now, click the "MDAC_TYP.EXE - 7,857 Kb" link. 6. Click "Save this program to disk", and then click OK. 7. In the "Save in" box, click Desktop, and then click Save. For additional information about this issue, click the article number below to view the article in the Microsoft Knowledge Base: Q247532 Works 2000 Err Msg: Installer Terminated Prematurely Q248263 Works Suite 2000: Error 1305 During Installation Additional query words: w_works works2k est2000 est2k hp2k hp2000 ====================================================================== Keywords : kberrmsg kbtool kbimu Technology : kbHomeProdSearch kbWorksSearch kbExpediaSearch kbExpediaStreets2000 kbHomePubSearch Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.