DOCUMENT:Q143093 01-OCT-2001 [frontpg] TITLE :FP: Basic FrontPage Troubleshooting Utilities PRODUCT :Word Front Page PROD/VER:windows:1.0,1.1,97 OPER/SYS: KEYWORDS:kbtshoot kbusage kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows, versions 1.0, 1.1 ------------------------------------------------------------------------------- For a Microsoft FrontPage 2002 version of this article, see Q292623. For a Microsoft FrontPage 98 version of this article, see Q198154. For a Microsoft FrontPage 97 and earlier version of this article, see Q194331. SUMMARY ======= This article describes the basic troubleshooting tools that are shipped with FrontPage. MORE INFORMATION ================ FrontPage TCP/IP Test --------------------- The TCP/IP Test utility tests for a properly installed version of Windows sockets, the IP address, and the host name (if any) of your computer. The FrontPage TCP/IP test also verifies the local loopback address (127.0.0.1) and localhost, the standard loopback host name. FrontPage 97: To run the TCP/IP test utility, follow these steps: 1. Start FrontPage Explorer. 2. On the Help menu, click About Microsoft FrontPage Explorer. 3. In the About FrontPage Explorer dialog box, click Network Test. 4. In the TCP/IP Test dialog box, click Start Test. FrontPage 1.1: To run the TCP/IP test utility, follow these steps: 1. On the Windows Start menu, point to Programs, point to Microsoft FrontPage, and then click TCP/IP Test. 2. In the TCP/IP Test dialog box, click Start Test. Server Administrator -------------------- Use the Server Administrator to check for properly installed server extensions, the server type, the server port, the server content area, and the server configuration file if the server has one. It is recommended that you uninstall and then reinstall the extensions if the content area or configuration file has changed. The Server Administrator also allows you to enable or disable authoring on a selected port. The Server Administrator also allows you to add user names and passwords to a list of administrators on all servers except Microsoft Internet Information Server. The icon you use to start the FrontPage Server Administrator is in different locations depending on the version of FrontPage and the version of Windows you are running. All versions of FrontPage Running on Windows NT 3.51: The icon is located in the program group for Microsoft FrontPage. This is also true for FrontPage 1.0 on Windows 3.x. FrontPage 97 Running on Windows 95 or Windows NT 4.0: The icon is located in the directory where you installed FrontPage. By default, this location is C:\Program Files\Microsoft FrontPage. FrontPage 1.1 Running on Windows 95 or Windows NT 4.0: On the Windows Start menu, point to Programs, point to Microsoft FrontPage, and then click FrontPage Server Administrator. Check Installation Utility (FrontPage 1.0 Only) ----------------------------------------------- The Check Installation utility is a component of FrontPage 1.0 only. It is not available for later versions of FrontPage. The Check Installation utility examines your system to ensure that the system dynamic-link libraries (DLLs) necessary to run FrontPage are installed correctly. The results are displayed in a window and are written to the Chkver.log file in the Bin folder within the FrontPage Root. The default FrontPage Root for version 1.0 is c:\Vermeer. Additional query words: fp97 front page vermeer tshoot troubleshoot tcpip administrator verify troubleshooting error log logged files configuration port extensions content loopback address host name sockets winsock localhost utilities utility test testing tests. ====================================================================== Keywords : kbtshoot kbusage kbdta Technology : kbFrontPageSearch kbFrontPage1xSearch kbFrontPage97Search kbZNotKeyword3 kbFrontPage100 kbFrontPage110 Version : windows:1.0,1.1,97 Hardware : x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.