DOCUMENT:Q126957  08-NOV-2001  [homemm]
TITLE   :Composer Titles: Older Sound Blaster CSPMAN.DLL Causes Errors
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Multimedia Beethoven for Windows, versions 1.0, 1.1 
 - Microsoft Multimedia Mozart for Windows, version 1.0 
 - Microsoft Multimedia Stravinsky for Windows, version 1.0 
 - Microsoft Multimedia Strauss for Windows, version 1.0 
 - Microsoft Multimedia Schubert for Windows, version 1.0 
 - Microsoft Dangerous Creatures for Windows, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to start any of the applications listed at the top of this
article, you may receive one of the following error messages

   <Title> has caused an error in CSPMAN.DLL

where <Title> is the name of the application. The error message includes
the Ignore and Cancel button. Choosing Ignore has no effect. If you choose
Cancel, one of the following error messages may appear and/or the system may
stop responding (hang):

 - <Title> has caused an error in MSGBLAST.VBX

 - <Title> has caused an error in VBRUN300.DLL

 - the computer may stop responding (hang)

CAUSE
=====

This behavior can occur if version 3.0 or a previous version of the Cspman.dll
file is installed on the computer. This file is a component of the drivers for
Creative Labs Sound Blaster sound cards.

RESOLUTION
==========

If the symptoms occur only when you start one of the products listed at the
beginning of this article, update the Cspman.dll file to version 3.01 or
greater. To do so, contact your hardware manufacturer to obtain the most recent
version of the driver for your sound card.

If the computer stops responding when Windows starts, follow these steps to
resolve the issue:

1. Restart F8 to Command Prompt Only.

2. Type the following line, and then press ENTER

      cd <windows>\system

   where <windows> is the folder in which Windows is installed.

3. Type the following line, and then press ENTER:

      ren cspman.dll cspman.bad

4. Press CTRL+ALT+DELETE to restart the computer.

5. Contact your hardware manufacturer to obtain the most recent version of the
   driver for your sound card.

MORE INFORMATION
================

According to Creative Labs, the latest Cspman.dll file is version 3.04 as of
January, 1995. For additional information about Creative Labs drivers, contact
Creative Labs technical support at (405) 742-6622, or connect to the Creative
Labs Web site at the following address:

   http://www.soundblaster.com/

The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to
change without notice. Microsoft in no way guarantees the accuracy of this
third-party contact information.

The third-party products discussed here are manufactured by a vendor independent
of Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.

Additional query words: multi media multimedia multi-media mmtitles SoundBlaster technologies ltd guide explorapedia explorer kids mskids homekids

======================================================================
Keywords          :  
Technology        : kbHomeProdSearch kbHomeMMsearch kbZNotKeyword kbMMStrauss kbMMSchubert kbMMStravinsky kbMMMozart100 kbMMBeethoven100 kbMMBeethoven110 kbDangerousCreatures

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.