DOCUMENT:Q151036 25-OCT-2001 [homemm] TITLE :Mac Multimedia: Configuring HTTP Helper Application PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbenv kberrmsg kbinterop kbmmkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 1996-97 for Macintosh - Microsoft Cinemania for Macintosh, 1994, 1995, 1996, 1997 editions - Microsoft Encarta 97 Encyclopedia for Macintosh - Microsoft Music Central for the Macintosh, 1996, 1997 editions ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to perform an operation in one of the programs listed at the top of this article that involves using the Internet, nothing happens (the button depresses and releases), or you receive an error message similar to the following: Internet Config is not properly installed. Please launch Internet Config and ensure that you have a valid helper application selected for this Internet resource type. CAUSE ===== Your HTTP Helper application is not selected properly in Internet Config. RESOLUTION ========== Use Internet Config to select your HTTP Helper application. To select the helper application, do the following: 1. Open the Bookshelf 1996-97 (or one of the other products listed above) folder on your hard drive. NOTE: Internet Config may have a folder of its own on your hard drive. If that is the case, open its folder. 2. Double-click the Internet Config application icon. 3. On the Window menu, click Helpers. 4. Select the HTTP icon, and then click Change. 5. Click Choose Helper. 6. Navigate to the location of the HTTP application. NOTE: If you are using Internet Explorer, this is either in its own folder (with version number), or in the Bookshelf 1996-97 folder on the hard drive. 7. Select the application, and then click Open. 8. Click OK. 9. On the File menu, click Quit. Save the changes. You should now be able to open your Web browser from your program. MORE INFORMATION ================ The products listed above may not ship with the most recent version of Internet Explorer (i.e., Microsoft Bookshelf 1996-97 ships with Internet Explorer 2.0 Beta 3). The latest version of Internet is available on http://www.microsoft.com. If you download this new version, you should use the instructions in this article to select it as your http helper application. If you need more assistance configuring Internet Explorer, you may contact Microsoft Product Support at (206) 635-7123. Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm howto ie inter net kbhowto kbimu mm ====================================================================== Keywords : kbenv kberrmsg kbinterop kbmm kbfaq Technology : kbHWMAC kbOSMAC kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbCineManiaSearch kbBookShelf1996Mac kbBookShelf1997Mac kbMusicCentralMacSearch kbEncartaEnCyc1997Mac kbMusicCentralMac1996 Version : : Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.