DOCUMENT:Q148737 25-MAR-2002 [win95x] TITLE :Cannot Install Network Monitor Components During Batch Setup PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== You may not be able to install the Microsoft Network Monitor driver or the Microsoft Network Monitor Agent using Batch Setup. CAUSE ===== The Network Monitor Setup file, Nm95setp.dll, makes a call to Windows during installation and expects the response to contain version 4.0. If Windows responds with version 3.1, the installation does not work. RESOLUTION ========== STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ For more information about Microsoft Network Monitor Agent, please see the Netmon.txt file in the Admin\Nettools\Netmon folder on the Windows 95 CD-ROM. NOTE: Microsoft Network Monitor Agent is included in the CD-ROM version of Windows 95, but not in the floppy disk version. If you are using the floppy disk version of Windows 95 and you want to use Microsoft Network Monitor Agent, please see the following article in the Microsoft Knowledge Base for information about the availability of Microsoft Network Monitor Agent: Q135315 CD-ROM Extras for Microsoft Windows 95 Upgrade Additional query words: netmon nmagent.exe ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.