DOCUMENT:Q159873 25-MAR-2002 [win95x] TITLE :Err Msg: SPOOL32 Caused a Stack Fault in Module SPOOLSS.DLL... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbnetwork kbprint win95kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to print to a network printer in Windows 95, the following error message may be displayed SPOOL32 caused a stack fault in module SPOOLSS.DLL at where is series of hexadecimal digits representing the code segment and actual address in which the stack fault occurred. CAUSE ===== This problem can occur when the print provider on your computer and the print provider on the computer that the network printer is connected to are unable to properly communicate with each other. The problem is most likely to occur when the Microsoft Client for Microsoft Networks and the Microsoft Client for NetWare Networks are both installed on your computer, although the problem is not network-related. RESOLUTION ========== STATUS ====== This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows. MORE INFORMATION ================ Additional query words: ====================================================================== Keywords : kberrmsg kbnetwork kbprint win95 kbfixlist Technology : kbWin95search kbZNotKeyword3 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.