DOCUMENT:Q235711 08-MAY-2002 [win95x] TITLE :Fatal Exception 0E When Creating Sub-Folder on an HPFS Volume PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:95; Win2000:95 OPER/SYS: KEYWORDS:kberrmsg kbnetwork win95kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 - Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to create a sub-folder on an HPFS volume from a 16-bit program (such as File Manager) after you apply the Microsoft client redirector (Vrdrupd.exe, from Q183493, which installs version 4.0.0.1118 of the Vredir.vxd file), you may receive the following error message: Fatal Exception 0E has occurred at 0028:C027F417 in VxD IFSMGR(04) + 00006AEF. NOTE: The numerical content of the addresses may vary. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Date Time Version Size File name Platform ------------------------------------------------------------- 6/17/99 9:06p 4.00.1121 157,285b Vredir.vxd win95 osr2 STATUS ====== Microsoft has confirmed this to be a problem in Windows 95 OEM Service Release 2, 2.1, and 2.5. MORE INFORMATION ================ The ability to obtain access to sub-folders on HPFS volumes from 16-bit programs was implemented as a Design Change Request for Windows 95 OEM Service Release 2. For additional information about this modification, please see the following article in the Microsoft Knowledge Base: Q183493 Batch File Calling CD Command May Not Run on HPFS If the modification from Q183493 has not been implemented on a Windows 95-based computer, you may receive an "access denied" error message when you try to create a sub-folder on an HPFS volume from a 16-bit program. You can avoid the "Access denied" error message by applying the hotfix mentioned above. Additional query words: lanman lanman2 winfile w95qfe ====================================================================== Keywords : kberrmsg kbnetwork win95 kbfixlist Technology : kbWin95search kbOPKSearch kbZNotKeyword3 kbWin95OPKOSR25 kbWin95OPKOSR210 Version : WINDOWS:95; Win2000:95 Issue type : kbprb Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.