DOCUMENT:Q155966 26-JUN-1998 [msnetwork] TITLE :Using Elsa Microlink ISDN/TLV34 to Connect to MSN PRODUCT :The Microsoft Network PROD/VER:1.30 2.00 2.50 OPER/SYS:WINDOWS KEYWORDS:msnconnect kbmsn ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.3, 2.0, 2.5 --------------------------------------------------------------------- SYMPTOMS ======== After you install an Elsa Microlink ISDN/TLV34 modem, you may receive the following message when you attempt to connect to MSN, The Microsoft Network: No dial tone. CAUSE ===== By default, the Elsa Microlink ISDN/TLV34 modem uses the V.120 protocol, which MSN does not support. RESOLUTION ========== Change the protocol to PPP by adding the following extra setting: AT%P1 To add this setting, follow these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Modems. 3. Click the modem you are using, and then click Properties. 4. On the Connection tab, click Advanced. 5. Type the following line in the Extra Settings box: AT%P1 6. Click OK until you return to Windows. Additional query words: 1.30 2.00 2.50 msn ====================================================================== Keywords : msnconnect kbmsn Version : 1.30 2.00 2.50 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1998.