DOCUMENT:Q171023  04-JUL-1997  [msnetwork]
TITLE   :Program Viewer Menus Do Not Function Properly
PRODUCT :The Microsoft Network
PROD/VER:2.0
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnonstg

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The information in this article applies to:

 - The Microsoft Network version 2.0
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SYMPTOMS
========

When you connect to MSN, The Microsoft Network, the Program Viewer menus 
may not function properly.

CAUSE
=====

The Msn.ini file may be missing or damaged, or may contain incorrect 
information.

RESOLUTION
==========

To resolve this issue, download a new Msn.ini file. To do so, follow these
steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "msn.ini" (without quotation marks), and then
   click Find Now.

3. Right-click the Msn.ini file in the list of found files, and then click
   Delete.

4. Start Microsoft Internet Explorer and connect to the following URL: 

      http://fdl.msn.com/public/msndata/msn.ini

5. When you are prompted to save or open the file, click Save It To Disk,
   and then click OK. 

6. Save the file to the Program Files\OnMSN folder.

7. When the download is complete, close Internet Explorer.

Additional query words: 2.00
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Keywords          : kbenv msnonstg 
Version           : 2.0
Platform          : WINDOWS

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