DOCUMENT:Q173424 24-JUN-1998 [msnetwork] TITLE :Err Msg: Msnviewr Caused an Invalid Page Fault in Oleaut32.dll PRODUCT :The Microsoft Network PROD/VER:WINDOWS:2.0,2.5 OPER/SYS:WINDOWS KEYWORDS:kberrmsg kbtool msnnav kbmsn ====================================================================== --------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.0, 2.5 (OEM Release) --------------------------------------------------------------------- SYMPTOMS ======== When you are using MSN, The Microsoft Network, you may receive the following error message: Msnviewr caused an invalid page fault in module Oleaut32.dll. After you receive this error message, your computer may stop responding (hang). CAUSE ===== This behavior can occur if you click Back before the current page is completely loaded, or if you leave the computer connected to MSN with the On Stage home page open for extended periods of time. RESOLUTION ========== Download and install the Microsoft Internet Explorer 3.02 File Upload Add-On for Windows 95 and Windows NT 4.0 from the following Microsoft Web site: http://www.microsoft.com/msdownload/ieplatform/iewin95/iewin95.htm MORE INFORMATION ================ This behavior occurs only on computers using Microsoft Internet Explorer version 3.02. Additional query words: 2.00 2.50 msnet msnetwork microsoft-net m.s.n. ====================================================================== Keywords : kberrmsg kbtool msnnav kbmsn Version : WINDOWS:2.0,2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1998.