DOCUMENT:Q174110  21-MAR-1998  [msnetwork]
TITLE   :Error Message: CCAPI.DLL Error
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:1.2,1.3
OPER/SYS:WINDOWS
KEYWORDS:kberrmsg msnconnect

======================================================================
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The information in this article applies to:

 - The Microsoft Network, versions 1.2, 1.3
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, you may receive
the following error message:

   CCAPI.DLL Error

CAUSE
=====

This error message can occur if the Ccapi.dll file is missing or damaged.

RESOLUTION
==========

To resolve this error message, replace the Ccapi.dll file. To do this,
follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "ccapi.dll" (without quotation marks), and
   then click Find Now.

3. If it is found, right-click the Ccapi.dll file, and then click Rename.
   Rename the file to Ccapi.xxx.

4. Extract a new copy of the Ccapi.dll file from your original Windows 95
   CD-ROM or disks into the Windows\System folder. To do so, use the
   appropriate method below.

Extracting the Ccapi.dll File from the Windows 95 CD-ROM
--------------------------------------------------------

1. Click Start, point to Programs, and then click MS-DOS Prompt.

2. Type "cd\" (without quotation marks), and then press ENTER.

3. Insert the Windows 95 CD-ROM into the CD-ROM drive, and then close
   the Windows 95 screen if it appears.

4. Type the following line at the command prompt, and then press ENTER

      extract /a <drive>:\win95\win95_02.cab ccapi.dll /l
      c:\<windows>\system

   where <drive> is the drive letter assigned to your CD-ROM drive, and
   <windows> is the name of the folder in which Windows is installed.

5. Type "exit" (without quotation marks), and then press ENTER to
   return to Windows 95.

Extracting the CCapi.dll File from the Windows 95 Disks
-------------------------------------------------------

1. Click Start, point to Programs, and then click MS-DOS Prompt.

2. Type "cd\" (without quotation marks), and then press ENTER.

3. Insert disk 7 of the Windows 95 disks into the floppy disk drive.

4. Type the following line at the command prompt, and then press ENTER

   extract /a <drive>:\Win95_07.cab ccapi.dll /l c:\<windows>\system

   where <drive> is the drive letter assigned to the floppy disk drive in
   which the Windows 95 floppy disk is located, and <windows> is the name
   of the folder in which Windows is installed.

5. Type "exit" (without quotation marks), and then press ENTER to
   return to Windows 95.

For more information about using the Extract tool, see the following
article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q129605
   TITLE     : How to Extract Original Compressed Windows Files

Additional query words: 1.20 1.30
======================================================================
Keywords          : kberrmsg msnconnect 
Version           : WINDOWS:1.2,1.3
Platform          : WINDOWS

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