DOCUMENT:Q174137  20-SEP-1997  [msnetwork]
TITLE   :Unable to Navigate Using Program Viewer in MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0
OPER/SYS:WINDOWS
KEYWORDS:kbenv msnnav

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The information in this article applies to:

 - The Microsoft Network, version 2.0
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SYMPTOMS
========

After you connect to MSN, The Microsoft Network, you may be unable to
navigate using Program Viewer.

CAUSE
=====

The Msn.ini file may be improperly configured, damaged, or missing.

RESOLUTION
==========

To resolve this issue, verify that the Msn.ini file exists and has been
properly configured. To do so, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the named box, type "msn.ini" (without quotation marks), and then
   click Find Now.

3. The Msn.ini file should be located in the Program Files\OnMSN folder.
   If more than one Msn.ini file is found, right-click an extra file, and
   then click Delete. Continue to delete any extra files until only one
   remains in the Program Files\OnMSN folder. If the Msn.ini file is not
   found, skip to step 9.

4. Double-click the Msn.ini file.

5. Edit the third line to read:

      StartURL = http://onstage.msn.com/ 

6. On the File menu, click Save.

7. On the File menu, click Exit.

8. Test to determine if the issue has been resolved. To do so, try to
   connect to MSN. If the issue is not resolved, continue to the next
   step. If the issue is resolved, skip the remaining steps.

9. Right-click the Msn.ini file, and then click Rename. Rename the file
   to Msn.old.

10. Insert the MSN CD-ROM into the CD-ROM drive, and close the Welcome To
   MSN Setup screen if it appears.

11. Double-click My Computer, right-click the CD-ROM drive, and then click
   Open.

12. Double-click the Msnsetup folder, double-click the Compnts folder, and
   then double-click Coreui.exe.

13. Close the Window, and then restart your computer.

Additional query words: 2.00
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Keywords          : kbenv msnnav 
Version           : WINDOWS:2.0
Platform          : WINDOWS

=============================================================================

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Copyright Microsoft Corporation 1997.