DOCUMENT:Q184355  23-APR-1998  [msnetwork]
TITLE   :MSN Err Msg: Iexplore Caused an Invalid Page Fault in Msjava.dll
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0,3.01,3.02
OPER/SYS:WINDOWS
KEYWORDS:kbenv kberrmsg msninternet kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.0
 - Microsoft Internet Explorer versions 3.01, 3.02 for Windows 95
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SYMPTOMS
========

When you open MSN, The Microsoft Network, you may receive the following
error message:

   Iexplore caused an invalid page fault in module Msjava.dll.

CAUSE
=====

This behavior can occur if some Microsoft Internet Explorer files are
missing or damaged.

RESOLUTION
==========

To resolve this issue, remove and reinstall Internet Explorer. To do so,
follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Internet Explorer 3.x, and then
   click Add/Remove.

4. When you are prompted to confirm the removal of Internet Explorer or one
   of its components, click Yes.

5. Restart the computer.

6. Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert
   Notification option is turned on, close the Welcome To MSN window that
   opens.

7. Double-click My Computer.

8. Right-click the MSN (CD-ROM drive) icon, and then click Explore.

9. Double-click the Msnsetup folder.

10. Double-click the Compnts folder.

11. Double-click the Msie301.exe file.

12. Follow the instructions on the screen. When you are prompted to
   restart the computer, click Yes.

13. Download and install Internet Explorer 3.02 with Authenticode 2.0 for
   Windows 95 from the following Microsoft Web site:

   http://www.microsoft.com/ie/download

Additional query words: 2.00 3.01 3.02 msnet msnetwork microsoft-net m.s.n.
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Keywords          : kbenv kberrmsg msninternet kbmsn 
Version           : WINDOWS:2.0,3.01,3.02
Platform          : WINDOWS
Issue type        : kbprb

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