Microsoft(R) Windows Hardware Quality Labs HCT Kit 9.5 Problem Report Template

Name                           : 
Company                        : 
Beta ID, "MSDN", or "None"     : 
Area Code & Phone              : 
Shipping Address               :


Email Address                  :
Country (if outside the U.S.)  :


***** PROBLEM INFORMATION ******
Product Build Number :  
Type "winver" or "ver" at the Windows command prompt to find this.

Product Type         : < > Windows 95 < > Windows 98 < > NT Workstation 4.0 < >NT Server 4.0
		       < > Windows 2000 Professional < >Windows 2000 Server

Build #              :

Install Type         : < >Upgrade from: 
		       < >Clean Install


PROBLEM TITLE: 
[Please replace this line with a one-line summary of the issue]

PROBLEM DESCRIPTION: Please provide a complete description of 
the problem, circumstances, and any actions you may have taken.
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STEP BY STEP INSTRUCTIONS we can follow to reproduce the problem here:
Please be explicit and complete, if we cannot reproduce the problem
here, the issue may not be resolved in the next release.
----------------------------------------------------------------------
  1. 
  2. 
  3.
  4.


This Problem:
< > Always Happens  < > Happens Sometimes  < > Only Happened Once 
< > Didn't try it again

Was this problem present in a previous version of the HCT Kit?
< > Yes  < > No  < > Don't know


HCT Test(s) Running:


HCT Test Log:  (If log file is larger than 1 page, please attach log file separately)


Debug output (if available):


**** BASIC CONFIGURATION ****
Computer brand & model			    :
System BIOS (manufacturer & version/date)   : 
CPU(s) (type, speed and manufacturer)       : 
Memory (RAM)                                : 
Mouse model/type (PS-2/serial/bus) (COM/IRQ):
Universal Serial Bus (USB) Port? < > Yes  < > No  < > Don't Know
Is this an ACPI system?	         < > Yes  < > No  < > Don't Know

****** NETWORK CONFIGURATION ******
Network card name (as listed in Control Panel):
Bus type (EISA, ISA, PnP ISA, etc)            :
Network card IRQ, I/O, Mem, DMA               :
Port Connection Type (AUI, BNC, etc           :
Network Medium (Ethernet TR, etc)             :
Network Speed                                 :
Modem Brand / Type                            :

Network Protocol(s) : < > TCP/IP < > IPX/SPX  < > Netbeui < > Other 

NetWare server version          :       number of users:
NetWare 4.X bindery mode set    : < > Yes  < > No
NetWare user logon type		: < > NDS  < > Bindery


****** WINDOWS 95 / 98 CLIENT INFORMATION ******
Which level of share security do you use? < > Share  < > User
Network Protocol(s) : < > TCP/IP < > IPX/SPX  < > Netbeui < > Other 


****** VIDEO CONFIGURATION ******
Video Adapter : 
Video Memory  :
Video Driver  :
Video Resolution :
Number of Colors :

****** HARD DISK CONFIGURATION ******
For each hard drive, list the following:

Drive:
   < >IDE  [Enter model name] 
     < > Master  < > Slave
     < > Primary IDE channel  < > Secondary
   < >SCSI [Enter model name & SCSI id #]
     Disk controller:
  Partitions:
    Letter:     File System: < > Fat < > FAT32 < > NTFS  Size: 
    Letter:     File System: < > Fat < > FAT32 < > NTFS  Size:
    Letter:     File System: < > Fat < > FAT32 < > NTFS  Size:
  
****** MULTIMEDIA CONFIGURATION ******
CD-ROM drive brand & model   : 
Is this a CD changer? < >  # of discs:
  < > SCSI  [ID#] < > OTHER 
      Terminated  < > Yes  < > No
  < > IDE/ATAPI
      < > Master  < > Slave
      < > Primary IDE channel  < > Secondary
Controlling adapter (Address and IRQ): 

Sound Card Make and Model(FCC ID if possible) : 
	Resources used (IRQ, I/O,  addresses) :
	Driver names (Microsoft drivers?)     :
	PnP card? < > Yes < > No

Other adapters (scanner/PC CARD/Video Capture): 


****** PRINTER CONFIGURATION ******
Printer model                                        : 
Installed memory (MB/K)                              :
Installed printer cartridges                         : 
Port type (local/lpr/DLC/SMB(\\server\share)/other)  :
Port name                                            :
Printer driver name/type (Postscript/PCL/Other)      :
Spooling to "My Computer" or "Network Printer Server":
What type of system on remote end, if applicable     :
Any 3rd party print redirectors installed?           :


How To Submit This Report
=========================
Please e-mail this fully completed form to whqlsys@microsoft.com.