DOCUMENT:Q188832
TITLE   :Intel VTune 3.0 Fails with Windows NT 4.0 Option Pack
PRODUCT :IIS
PROD/VER:4.0
OPER/SYS:WINDOWS NT
KEYWORD :prodiis4
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The information in this article applies to:

 - Microsoft Windows NT version 4.0 Option Pack
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SYMPTOMS
========

When the OS Chronologies option in VTune 3.0 is used on Windows NT
Server 4.0 Server with the Windows NT 4.0 Option Pack installed, VTune
stops responding or fails.

The problem is with W3ctrs.dll, version 4.02.0622, from the Windows NT
Option Pack.

RESOLUTION
==========

To resolve this problem, obtain the following fix by contacting Microsoft
Technical Support or wait for the next Windows NT service pack.

This fix should have the following time stamp:

   07/15/98  04:34p                11,168 Ftpctrs2.dll (Intel)
   07/15/98  04:34p                81,376 Ftpsvc2.dll  (Intel)
   07/15/98  04:35p               154,288 Inetmgr.dll  (Intel)
   07/15/98  04:33p                16,848 Infoadmn.dll (Intel)
   07/15/98  04:33p               184,192 Infocomm.dll (Intel)
   07/15/98  04:33p                14,752 W3ctrs.dll   (Intel)
   07/15/98  04:33p               226,880 W3svc.dll    (Intel)

   07/15/98  04:52p                17,168 Ftpctrs2.dll (Alpha)
   07/15/98  04:52p               126,224 Ftpsvc2.dll  (Alpha)
   07/15/98  04:54p               253,200 Inetmgr.dll  (Alpha)
   07/15/98  04:51p                25,872 Infoadmn.dll (Alpha)
   07/15/98  04:51p               302,352 Infocomm.dll (Alpha)
   07/15/98  04:52p                21,264 W3ctrs.dll   (Alpha)
   07/15/98  04:52p               380,688 W3svc.dll    (Alpha)

This hotfix has been posted to the following Internet location:

   ftp://ftp.microsoft.com/bussys/iis/iis-public/fixes/usa/ctr-fix/

For more information on other issues fixed by this hotfix, please see the
following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q185349
   TITLE     : Problems Remotely Accessing W3 or FTP Perfmon Counters
               Perfmon Counters

STATUS
======

Microsoft has confirmed this to be a problem in the Windows NT 4.0 Option
Pack.

A supported fix is now available, but has not been fully regression tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next service pack that contains this fix.
Contact Microsoft Technical Support for more information.

The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.

Additional query words: sp hot fix qfe hang hangs crash crashes
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