Additional Notes About Microsoft Exchange Server WARNING: You must have previously installed Microsoft Exchange Server 5.0 Service Pack 2 in order to apply this patch. This document contains information not available in the Microsoft Exchange Server documentation, as well as information on changes that occurred after publication. If you enlarge the Write window to its maximum size, this document will be easier to read. To do so, click the Maximize button in the upper-right corner of the window. To move through the document, press PAGE UP or PAGE DOWN, or click the scroll bar along the right side of the Write window. To print the document, choose Print from the File menu. For Help on using Write, press F1. Installing Microsoft Exchange Server 5.0 Post Service Pack 2 patch for the Internet Mail Service. STEP TO INSTALL ============== Download the compressed setup file appropriate for the server for your hardware platform. Select the appropriate files as indicated by the following list: Alpha AXP(TM) PSP2IMSA.EXE Intel(R) PSP2IMSI.EXE 1. Download appropriate file to a temporary location on the servers local hard drive. Example: English version for the Intel platform will be located at : /bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-IMS/PSP2IMSI.EXE 2. Unzip the file by typing the file name of the self-extracting archive at the command prompt. Example: English version for the Intel platform will be PSP2IMSI.EXE. 3. Stop the Microsoft Exchange Internet Mail Service. 4. For Intel and Alpha archives, a utility is included that helps automate the installation process of the hotfix. Consult HOTFIX.TXT in the archive for more information. If you prefer a manual installation, continue following the remaining steps listed below. 5. Go to the Exchange servers \CONNECT\MSEXCIMC\BIN directory Example: c:\exchsrvr\CONNECT\MSEXCIMC\BIN\. 6. Rename the old file MSEXCIMC.EXE to MSEXCIMC.BAK. 7. Copy the new MSEXCIMC.EXE into the directory. 8. Go to the Exchange servers \RES directory Example: c:\exchsrvr\res\. 9. Rename the old file IMCMSG.DLL to IMCMSG.BAK. 10. Copy the new IMCMSG.DLL into the directory. 11. Restart the Microsoft Exchange Internet Mail Service. If you have the Exchange symbols installed, replace the old MSEXCIMC.DBG and IMCMSG.DBG with the newer version in the \symbols directory. List of Bugs Fixed in Microsoft Exchange Server Post Service Pack 2 update for the Internet Mail Service. Note: Use the Qxxxxxx number to query the Microsoft Knowledge Base for an article about that bug. Article ID: Q178436: XFOR: Looping Messages over Internet Mail Service Site Connector Q182821: XFOR: Internet Mail Service Not Trying Next Exchange Record Q184051: XFOR: Queued Message Waiting for ETRN Never Expires Q184542: XFOR: Internet Mail Service Very Slow with High Message Volume Q188341: XFOR: AUTH/EHLO Commands Cause Internet Mail Service to Stop THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. ©1996 Microsoft Corporation