THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. ©1999 Microsoft Corporation Additional Notes About Microsoft Exchange Server This document contains information not available in the Microsoft Exchange Server documentation, as well as information on changes that occurred after publication. If you enlarge the Write window to its maximum size, this document will be easier to read. To do so, click the Maximize button in the upper-right corner of the window. To move through the document, press PAGE UP or PAGE DOWN, or click the scroll bar along the right side of the Write window. To print the document, choose Print from the File menu. For Help on using Write, press F1. Installing Microsoft Exchange Server Information Store utility. STEPS TO INSTALL ============== Download the compressed setup file appropriate for the server for your hardware platform. Select the appropriate files as indicated by the following list: Alpha AXP(TM) Q224493GERA.EXE Intel(R) Q224493GERI.EXE 1. Download appropriate file to a temporary location on the servers local hard drive. Example: English version for the Intel platform will be located at : ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/GER/Exchg5.5 /ISSCAN/Q224493GERI.EXE 2. To install the fix execute the file and follow the installation instructions provided. Example: English version for the Intel platform will be Q224493GERi.EXE which includes the executable and symbol file. If you have the Exchange symbols installed, replace the old DBG files with the newer version in the \symbols\exe directory. Note: Use the Q224493 number to query the Microsoft Knowledge Base for an article about that bug. Article ID: http://kbtools/PreviewWEB/PreviewQ.asp?Q=224493 Q224493 XADM: Using ISSCAN to Remove Messages or Attachments Affected by a Virus